Amazing female administrative VA who’s worked in child health/education

ONLY APPLY IF THIS ROLE SOUNDS LIKE YOU!
I’m looking for an amazing, organized, detail-oriented & tech-savvy female VA with experience in child health to join me at The Online Speechie. If you're someone who can help keep my paediatric speech clinic running smoothly while also supporting me as I build out our digital education platform, then this might be the perfect fit.

What I Can Offer You:
• Casual hours to start (about 8 hours per week), with flexibility and the potential to transition to part-time or even full-time over the next 6-12 months if things go well.
• A chance to grow with me in various areas of the business—I'm all about finding new ways to work together if it aligns with your skills and interests.
• Training to help you settle in and feel confident in the role.

Main Things I Need Help With:
• Client onboarding, appointment scheduling, and clinic invoicing.
• Keeping digital files, email inboxes, and calendars organized.
• Supporting me with a variety of administrative tasks and improving workflows.

If you have strong English skills, enjoy learning new tech, and can connect with parents empathetically, I’d love to hear from you. Let’s see if we’d make a great team!

HOW TO APPLY
- Use subject heading: "YourName - Application for amazing female VA with child health experience"
- Please do not use AI to write your application.
- Tell me in a short paragraph how your experience aligns with the job description.
- Explain in a short paragraph why you would like to work for a startup in the child health care space?
- Find me on instagram and choose a post that you like and explain why you like it in one sentence.


??? FULL JOB DESCRIPTION BELOW ???

??Detailed responsibilities
• Onboard new clients and manage clinic appointments, including scheduling, waitlist management, and booking system updates.
• Oversee clinic invoices, including reconciliation and follow-up on outstanding payments.
• Manage clinic and founder email inboxes, responding, forwarding, and organizing as needed.
• Organize and digitally store all incoming documents from clients and clinicians, ensuring easy access and proper filing.
• Support the founder and clinicians with calendar management, proofreading reports, and completing on-demand administrative tasks like general research, bookings, digital creative and document finalization.

??Required technical skills
To qualify for this position, you should have a minimum of 1 years experience in:
• Calendar management
• Using clinic appointment systems (for example, for a health clinic)
• High-level document preparation with strong written English skills, enabling you to understand and work with complex sentences and ideas, ensuring accuracy and context when creating or reviewing documents (i.e.. experience with health, education, or legal writing).

??Soft skills
• Very effective time management skills (i.e. Personally, never late, always does things before the due date).
• Tech-savvy. Enjoys learning new apps and tech platforms for personal and work use.
• Loves systematising everything through use of technology, workflows and processes.
• Independent, self-motivated, and curious.
• Strong ability to empathize with parents of young children, ideally through personal experience as a parent or from working directly with children. This empathy enables you to connect with customers effectively, especially in situations where they may be upset, dealing with complaints, or requesting cancellations, helping to foster trust and retain their loyalty.

??Basic skills
In addition to advanced English skills (essential for customer communication and assisting with clinical documents), you’ll need to be familiar with the applications listed below. You don’t need to be an expert, but you should be comfortable with most of them or able to learn quickly with minimal support. An interest in these applications and the ability to use them efficiently is key to helping optimize the clinics and founder’s operations.
• MS Word/Excel/PPT
• Google docs/sheets
• Gmail and other email applications such as outlook, spark. Technologically savvy to assist with migration and optimisation.
• Digital storage such as Dropbox, GoogleDrive, SharePoint, icloud etc
• Digital creative apps such as Canva
• Project management such as Asana, Clickup
• Communication apps such as Slack, Zoom, Google Meet, messenger, iMessage, Loom etc

??Desired skills and experience
I'm looking for someone who can grow alongside The Online Speechie and with me as founder, with the potential for long-term development across various areas of the business that align with your skill set and interests. If you have any of the skills or experience listed below, that would be ideal and valuable for both immediate and future growth opportunities.
• Bookkeeping – using Xero
• Experience or personal interest in graphic design or video editing.
• Experience in using editing applications such as photoshop, InDesign, Davinci Resolve or Final Cut, and/or phone apps such as InShot.
• Familiar with and preference with using Mac OS
• Experience with social media creative, Meta Ads, or Google Ads

??Work Schedule and holidays
• Casual, hourly position starting at 8 hours per week with no paid leave as this is an hourly role.
• Potential to transition to part-time or full-time within 6-12 months, based on performance, experience, and business needs.
• Preferred availability: 4 hours on Mondays and 4 hours on Thursdays, though this is negotiable.
• Flexibility offered if unable to work a scheduled day or if sick, please provide as much notice as possible.
• Advance notice is appreciated for any foreseeable unpaid leave or holidays to allow for planning.
• Paid leave eligibility applies to part-time or full-time roles after a 6-month probation period.

HOW TO APPLY
- Use subject heading: "YourName - Application for amazing female VA with child health experience"
- Please do not use AI to write your application.
- Tell me in a short paragraph how your experience aligns with the job description.
- Explain in a short paragraph why you would like to work for a startup in the child health care space?
- Find me on instagram and choose a post that you like and explain why you like it in one sentence.