Freight Operations Manager

Job Summary:

Ensures that end-to-end Mindanao Freight Operations KPIs are dutifully met pertinent to Cargo Inventory, Warehouse Management, End-to-End shipment/transshipment, retrieval, delivery, Personnel Management, Branch Performance, among others.

Duties and Responsibilities:

• Works and coordinates with other Divisions, Departments - CSM, FOM, MIS, FLS, TNP, ARM, Warehouse among others to ensure targets for both inbound and outbound are met relative to order management and fulfillment, transshipment; retrieval, delivery, inventory, collections and remittances;
• Direct all branch operations in collaboration with the different branch coordinators;
• Monitor target completion per branch ensuring all freight branch operations KPIs are dutifully met.
• Ensure compliance pertinent to regulatory and other legal requirements for Mindanao Operations;
• Liaisons and networks with other agencies – Port/Airport Authorities, Banks, etc. to ensure support systems contribute to seamless operation;
• Direct (pick-up and delivery services) operation and ensure productivity, accuracy, and or timeliness objectives;
• Assist the Division Head in all aspects of Branch activities to determine the most cost-effective or efficient means at running and managing Mindanao Operations;
• Plan, propose and assist the Division Head at implementing improvements to internal or external logistics systems or processes.
• Religiously monitors proper documentation, diligently checks if all branches are performing e-DTRs and updating of CIS, and cargo and wall-to-wall inventory;
• Do on site visits based on requirement and rescue operations on emergency and need to cases.
• Maintain metrics, process and submit reportorial requirements as directed by the Provincial Head;
• Monitor branch operations relative to updates and status to customers; use/update CIS to improve efficiency, speed, or quality of shipment services.
• Ensure thru planning and coordination with other divisions, Mindanao Fleet Management is A-1 upkeep for all branches, including facilities;
• Participate in carrier management processes, such as selection, qualification, or performance evaluation.
• Monitor all branches cargo shipment; Ensure carrier compliance with company policies or procedures for cargo transit or delivery.
• Recommend optimal transportation modes, routing, equipment, or frequency.
• Assist in developing safety and risk management program to ensure business continuity in emergency scenarios.
• Resolve at Provincial Operations Level issues and concerns pertinent to customer complaints and branch concerns and challenges.
• Ensure compliance to all company policies and directives.

Job Specifications:

• Bachelor’s Degree
• 2 years managerial or 3 years Supervisory experience in Logistics
• Driven at meeting target volume shipment for inbound/outbound cargoes
• Strong networking, communication and coordination skills
• Knowledgeable in the use of Microsoft applications and IT/Technology applications