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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Support Manager

Salary undisclosed

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About Atome Financial

Headquartered in Singapore, Atome Financial is building a world-class tech enabled financial services platform that is the best companion of our customers lifetime. As a part of the Advance Intelligence Group, a Series D fintech unicorn and ranked Top 10 on LinkedIn’s 2023 Top Singapore StartUps list with over 1,400+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Atome Financial operates in 5 ASEAN markets (Singapore, Malaysia, Indonesia, Philippines, and Thailand). We have 3 key products:

  • Atome BNPL: A leading buy now pay later brand in ASEAN and partners over thousands of online and offline brands
  • Atome Card: A paylater anywhere card.
  • Kredit Pintar: A leading Indonesia digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK).

Our culture is built on values that are core to who we are and what we stand for:

  • We foster an INNOVATION mindset
  • We achieve results with EFFICIENCY and excellence
  • We take pride in the QUALITY of our work
  • We uphold INTEGRITY in all we do
  • We embrace COLLABORATION to work across business lines and borders

Job Description
  • Collaborate with team members and Regional Managers to ensure daily operational metrics are consistently met.
  • Support agents by addressing inquiries and handling escalations promptly.
  • Monitor team performance to ensure KPIs are achieved.
  • Conduct regular coaching sessions to drive agents' development and performance.
  • Prepare performance reports and ad-hoc reports as needed.
  • Plan and allocate resources effectively to maintain optimal shift coverage.
  • Identify, propose, and implement process improvements to enhance business operations.
  • Undertake additional tasks as required.

Requirements
  • Minimum of 3 years' experience as an Operations Manager, with a focus on team management and coaching.
  • Strong background in banking or financial services.
  • Excellent communication and interpersonal skills.
  • Proven ability to multitask and perform well under pressure.
  • Adaptability to a fast-paced work environment.
  • Willingness to work rotational shifts, including weekends and public holidays as needed.
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