Virtual Assistant for Home Healthcare Business

About Us:
We are a growing home healthcare business committed to providing excellent care and support to our clients. We value reliability, professionalism, and attention to detail in our team. We’re looking for a motivated, proactive Virtual Assistant to join our team and help us maintain our high standards of service.

Position Overview:
The Virtual Assistant will be responsible for managing billing, client communication, and administrative support tasks. This role is ideal for someone with a background in billing, customer service, and inbox management who is comfortable working independently in a fast-paced environment.

Primary Responsibilities:

Daily and Weekly Billing: Ensure accurate and timely billing for all clients; review and track invoices and payments.
Inbox Management: Organize and respond to email s promptly and professionally; escalate inquiries as needed.
Incoming Call Management: Handle client calls, answering questions or directing calls to the appropriate person.
General Administrative Support: Assist with additional tasks as assigned to support business operations.
Qualifications:

Experience: Previous experience as a Virtual Assistant, Customer Service Representative, or Administrative Assistant preferred, especially in healthcare or related fields.
Skills: Strong organizational skills, attention to detail, excellent written and verbal communication skills, and proficiency in Microsoft Office and Google Workspace.
Technology Requirements: Reliable internet connection, computer with camera and microphone, and a quiet working environment.
Availability: Must be able to work during business hours and be available for occasional meetings or tasks outside standard hours.

Why Join Us?

Flexible work schedule
Opportunity for growth and skill development
Collaborative and supportive team environment
How to Apply:
Please submit your resume, a brief cover letter outlining your relevant experience, and any references. In your cover letter, tell us about a time you handled a challenging client interaction and how you resolved it. We look forward to hearing from you!