Drop Shipping Expert and Virtual Assistant (Product Research, Customer Service, Content Creation, SEO Preferred)
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Product Research:
- Identify trending products within our niche.
- Research competitors and analyze market trends.
- Source reliable suppliers and gather product details.
Customer Service:
- Respond to customer inquiries via email , chat, and social media.
- Resolve complaints and ensure customer satisfaction.
- Track and manage orders, shipping updates, and refunds.
Content Creation:
- Create engaging and relevant content for social media and email campaigns.
- Assist with product descriptions, blogs, and other written materials.
- Collaborate on marketing strategies to enhance brand visibility.
SEO (Preferred):
- Optimize content for search engines to drive organic traffic.
- Conduct keyword research and implement best practices.
- Monitor and analyze website performance metrics.
Requirements
- Proven experience in product research, virtual assistance, or e-commerce operations.
- Excellent written and verbal communication skills.
- Strong organizational skills and ability to multitask.
- Familiarity with e-commerce platforms like Shopify or WooCommerce is a plus.
- SEO knowledge is a strong advantage.
- Proficiency in tools like Canva, Excel, or Google Workspace.
- Creative, proactive, and detail-oriented.