Client Relationship Manager (Remote)

Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

Job Description

We are looking for an experienced Client Relationship Manager with expertise in working with philanthropic foundations, nonprofits, or businesses, focusing on relationship-driven sales that create lasting, positive change.

Responsibilities

• Build & Cultivate Relationships: Leverage strong sales background to establish and maintain long-term, mutually beneficial partnerships with corporate, nonprofit, and philanthropic stakeholders.
• CRM Optimization: Navigate and optimize CRM systems (e.g., Salesforce, HubSpot) to track, analyze, and categorize partner data. Craft strategic outreach campaigns and build targeted relationship strategies.
• Research & Partnership Development: Conduct thorough research to identify potential partners, understand corporate structures, and identify strategic opportunities in philanthropy, community engagement, and nonprofit sectors.
• Collaborative Outreach: Work closely with internal teams to align partnership goals with organizational objectives. Collaborate with marketing, strategy, and operations teams to ensure consistent messaging and maximize engagement.
• Communication & Persuasion: Utilize your exceptional communication, persuasion, and relationship-building skills to influence key decision-makers, close deals, and foster long-term partnerships.

Requirements

• Graduated with a 3-year or 4-year Bachelor’s degree
• Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
• Must be comfortable with using Hubstaff, a time-tracking application
• 5+ years of strong sales experience, particularly in relationship-driven sales (preferred) rather than transactional product sales.
• Proven ability to navigate and optimize CRM systems, leveraging data to drive outreach, maintain relationships, and track progress toward partnership goals.
• Strong analytical skills with the ability to conduct research and gain insight into potential partner organizations, particularly in the areas of philanthropy and community engagement.
• Outstanding communication, persuasion, and interpersonal skills, with the ability to navigate complex situations with emotional maturity and a collaborative mindset.
• Familiarity with the nonprofit, philanthropy, or community engagement sectors is a plus but not required. An eagerness to learn and adapt to this space will be key.
• Computer or laptop with access to the internet (minimum speed of 25 Mbps)

Hardware Requirements

• At least a 720p HD Webcam.
• A noise-canceling headset.
• At least a 25mbps primary internet connection.
• A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies.
• Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or higher
• Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM

Compensation and Benefits

• Earn a competitive hourly rate, based on experience.
• Work from home
• HMO
• Bonuses and incentives
• Paid training

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).