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E-Commerce Operations Specialist

Salary undisclosed

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This is a remote position.

THIS JOB IS OPEN TO LATIN AMERICA RESIDENTS ONLY.

Work Schedule: Flexible anytime, starting at 20 hours per week

Key Responsibilities:

• Manage and optimize day-to-day e-commerce operations, including product listings, inventory management, and order fulfillment.

• Capture, edit, and enhance product photos and videos for use on websites and social media platforms.

• Monitor and analyze e-commerce performance metrics to identify areas for improvement and implement actionable strategies.

• Collaborate with cross-functional teams (marketing, sales, and customer support) to ensure a cohesive and efficient workflow.

• Troubleshoot and resolve any operational issues related to the e-commerce platform, ensuring minimal downtime and maximum customer satisfaction.

• Stay up-to-date with industry trends and best practices to recommend innovative solutions and tools to enhance the e-commerce experience.

• Oversee the integration of new technologies or platforms to streamline operations and improve scalability.

• Provide administrative support as needed to ensure smooth business operations.

• Provide regular reports and insights to stakeholders on e-commerce performance, challenges, and opportunities.

Qualifications:

• Proven experience in e-commerce operations, preferably in a remote or global setting.

• Strong expertise in Shopify, including managing product listings, themes, and apps.

• Proficiency in photo and video editing tools for creating high-quality product visuals. (APPLICANTS MUST SUBMIT PORTFOLIOS)

• Excellent analytical skills with the ability to interpret data and make data-driven decisions.

• Exceptional organizational and multitasking abilities, with a keen eye for detail.

• Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams.

• Self-motivated, proactive, and able to work independently in a remote environment.

• Familiarity with digital marketing strategies and customer experience optimization is a plus.

• VOICE RECORDINGS ARE REQUIRED​

Independent Contractor Perks

• Permanent work from home

• Immediate hiring

• Steady freelance job

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