E-Commerce Operations Supervisor
Salary undisclosed
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Future Glow Philippines (FG PH) is a beauty brand builder and omni-channel distributor of health, beauty, and wellness products. It is the legacy of Do Day Dream Philippines and an offshoot founded by a group of Filipino beauty industry executives and entrepreneurs.
The company upholds it goal of beauty accessibility to the Filipinos with its three pillars of Core, More, and Health.
We are looking for a passionate E-Commerce Operations Supervisor for our Operations team.
KEY ACCOUNTABILITIES & SKILLS
1/ Leadership
• Coordinates and supervises the performance of e-commerce fulfillment partners, ensuring they provide regular and accurate updates on operations, inventory and other reports.
2/ Problem Solving
• Possess strong situational assessment and problem-solving skills to address concerns raised by customers and fulfillment partners.
3/ Collaborative
• Works effectively with demand planners and e-commerce fulfillment partners to align process changes, new SKUs, strategic initiatives.
4/ Inventory Management
• Oversee inventory control processes to ensure timely replenishment, and efficient order fulfillment process.
5/Process Optimization
• Propose, develops and lead teams in identifying ways to enhance processes, improving overall operations and customer experience.
6/ Good Understanding of Performance Metrics
• navigates the key performance indicators to assess and evaluate ways to improve the existing measures.
7/ Review Billing statements and Invoices
• Ensures the accuracy of billings from local suppliers to process timely vendor payments.
8/ Provides regular updates to operational stakeholders
• Provides timely updates to operational stakeholders (brand, e-commerce team, demand planners) on status of shipments.
Qualifications
• At least 5-6 years of experience in supply chain, a focus on health and beauty brands is a plus.
• At least 2-3 years experience in e-commerce is ideal.
• Excellent coordination, communication skills, and project management skills
• Detail oriented
• Highly organized
• Team player
• Proficient in Excel
• Has experience in leading a team
• Can build good working relationships with suppliers
The company upholds it goal of beauty accessibility to the Filipinos with its three pillars of Core, More, and Health.
We are looking for a passionate E-Commerce Operations Supervisor for our Operations team.
KEY ACCOUNTABILITIES & SKILLS
1/ Leadership
• Coordinates and supervises the performance of e-commerce fulfillment partners, ensuring they provide regular and accurate updates on operations, inventory and other reports.
2/ Problem Solving
• Possess strong situational assessment and problem-solving skills to address concerns raised by customers and fulfillment partners.
3/ Collaborative
• Works effectively with demand planners and e-commerce fulfillment partners to align process changes, new SKUs, strategic initiatives.
4/ Inventory Management
• Oversee inventory control processes to ensure timely replenishment, and efficient order fulfillment process.
5/Process Optimization
• Propose, develops and lead teams in identifying ways to enhance processes, improving overall operations and customer experience.
6/ Good Understanding of Performance Metrics
• navigates the key performance indicators to assess and evaluate ways to improve the existing measures.
7/ Review Billing statements and Invoices
• Ensures the accuracy of billings from local suppliers to process timely vendor payments.
8/ Provides regular updates to operational stakeholders
• Provides timely updates to operational stakeholders (brand, e-commerce team, demand planners) on status of shipments.
Qualifications
• At least 5-6 years of experience in supply chain, a focus on health and beauty brands is a plus.
• At least 2-3 years experience in e-commerce is ideal.
• Excellent coordination, communication skills, and project management skills
• Detail oriented
• Highly organized
• Team player
• Proficient in Excel
• Has experience in leading a team
• Can build good working relationships with suppliers