Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Technical Support Representative | Shaw | Web Hosting Tech Sales Program

Salary undisclosed
Checking job availability...
Original
Simplified
Be the Technical Support Expert at Sutherland!

You are joining Sutherland as a Tech Sales Associate for our Web Hosting account in Shaw, and you'll be addressing billing issues, managing subscriptions, and answering inquiries about our products and services to ensure customers receive top-notch support for their web hosting needs.

If you’re passionate about technology and dedicated to helping customers succeed online, join our team at Sutherland today!

KEY RESPONSIBILITIES

• Resolve customer issues and upsell

• Identify and relate to various customer needs and scenarios

• Provide customer resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner

• Remain updated in client and industry-led processes, technology applications, utilities, and products

• Utilize various client-based tools and applications for customer management and servicing

• Transfer customers to appropriate departments when required

• Conduct data entry, documentation, and case management

• Work and partner with others within a team-based environment

• Achieve and maintain required metrics and goals

MINIMUM QUALIFICATIONS

• Familiarity with hosting platforms such as Linux or Windows

• Familiarity with website scripting languages as PHP, databases such as MySQL, network protocols like SSH, FTP and SFTP, SMTP protocols – POP/IMAP/Active Exchange differences

• Knowledge in DHCP, DNS, TCP/I[, internal server error and resolution

• Experience with BPO Tech, Sales, and web hosting for at least six months is required. If no Web-hosting background, knowledge in handling any tech voice accounts

• Finished at least 2 years in college (or High School Graduate + relevant work experience)

• Excellent English verbal and written communication skills

• Excellent computer skills (Internet and website technologies)

• Willing to work in night shift or shifting schedule/ Holidays/Weekends

• Good customer service and problem-solving skills

• Willing to work on-site

WHAT WE OFFER:

• Competitive compensation package

• Paid training

• Great HMO Benefits

• Life insurance

• Paid time-off

• Sick leave conversion

• Enrich program (Educational support for employees)

• Annual performance-based merit increase

• Employee recognition

• Professional development

• Employee Referral Program

• All mandatory statutory benefits

• Equal employment opportunity

• Career advancement opportunities

Visit our official Social Media Pages and Career Site for more job openings and updates!

• Facebook: https://www.facebook.com/SutherlandPH

• Instagram: sutherlandlifeapac

• Tiktok: sutherlandlifeph

• Career Site: https://www.jobs.sutherlandglobal.com/