Details
The Global Accounts Receivables team is a branch of the Enterprise Platforms Center of Excellence (COE). The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement and increase member value. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, efficiency of delivery and clarity.
We are looking for a Product Owner to join the team! We are in charge of the core engine that delivers improvements to customer journeys associated with transaction posting, billing, payments, terms management, overrides, and other crucial Accounts Receivables and Account Management capabilities.
Requirements
• Exhibits high level of customer appreciation, an ability to see offerings through the eyes of the user, ensuring each new release incrementally enhances the product experience.
• Strategic problem solver, who connects the dots of how business requirements tackle the problem statement. Outstanding collaboration skills and emotional agility to recognize when a pivot is required to overcome a system or process constraint.
• An effective communicator, who coordinates on how technology can help address a business need and drives alignment on standard platform capabilities, that can be scaled to new use cases.
• Can influence without authority with the ability to work in a multifaceted, complex environment
• Comfortable with navigating with ambiguity and can switch from high level context with Senior Executives to granular level of detail with Engineers
• Has enthusiasm and passion for phenomenal products and services. Employs storytelling to articulate product vision.
• Has passion and convictions and the dedication to inspire followership in others.
• Ability to think innovatively and influence decision making across departments and levels within the organization.
Key Responsibilities:
• Work with consumers and engineers to understand and prioritize product features across platforms/products
• Translate and communicate product roadmap into a product backlog of well-defined features with the appropriate acceptance criteria.
• Review existing products and workflows for modernization opportunities.
• Use analytical abilities and strategic outlook to identify trends & recommend solutions that will help improve user experience
• Communicate and build consensus across multiple departments and partners in creating the software product and platform requirements.
• Partner with other product and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions • Ensure that the appropriate tracking and reporting is in place to lead performance post launch in order to evaluate future investment.
• Perform Demos and Launch Announcements with key team members to demonstrate success and metrics of improvement.
Qualifications:
• Bachelor's Degree in Computer Science, Information Systems, or similar field (or has equivalent work experience) AN ADVANTAGE
• 2-5 years of validated experience in Product Management (or business analysis) with consistent track record in defining winning product constructs and delivering a product vision and strategy
• High degree of software development lifecycle, Scrum, Agile, BDD, Scaled Agile Framework and principles REQUIRED
• Previous knowledge and experience in conversion with delivering at scale would be REQUIIRED
• Familiarity with one or more programming languages and software architecture patterns AN ADVANTAGE
Additional Details:
• Must be willing to work in the office 3 times a week. Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig, Philippines 1634
• Work from Home Requirements:
Must have at least 25 mbps internet connection plan / speed
• Must have a private & quiet area to work at home