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What is JavaScript?

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Find tutorial for your browser below :
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  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
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  1. Go to Settings.
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  4. Click JavaScript.
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Jobs or company...

Collections Specialist | 100% Remote | Night Shift | Earn Up to PHP35,000

Salary undisclosed
Checking job availability...
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Metro Manila

Customer Service - Call Centre (Call Centre & Customer Service)

Full time

₱35,000 per month

Job Overview

  • Position: Full-Time
  • Shift: Night Shift
  • Salary: Competitive, PHP 35,000
  • Location: 100% Permanent Work-from-Home

***Important***

-Only candidates with proven voice call expertise, strong English communication skills, and more than 3 years of experience in collections will be considered for this role.

-The next hiring training session will begin in March.

Hiring Process

Our comprehensive hiring process is designed to identify top talent:

  1. Online Video Screening Interview: Qualified candidates will be invited to participate in an initial online video screening interview. This session will assess your communication skills, technical expertise, and overall fit for the role.
  2. Team Interview: Successful candidates from the screening interview will then progress to a second interview with our team. This stage is intended to evaluate your collaborative abilities and further explore your professional experience.

Join the Future of Financial Innovation

Be part of a dynamic team at the forefront of fintech, transforming how credit empowers people. We are reshaping the lending industry with fair, transparent, and innovative financial solutions. Leveraging cutting-edge technology delivers fast, secure, and customer-focused services that make a real difference.

Together, we’re redefining access to credit and building a future where trust and care are the foundation of every financial solution.

Job Description

Are you a skilled communicator with a talent for finding solutions? As a Collections Specialist, you’ll play a key role in helping customers resolve their financial challenges.

Through professional and empathetic interactions, you’ll negotiate repayment plans, update account details, and ensure compliance with company standards. Thrive in a fast-paced, global environment where your expertise drives meaningful results and makes a real difference!

Your Daily Tasks

  • Contact customers via phone and email to resolve past-due loans and negotiate payment solutions.
  • Establish repayment plans while clearly explaining consequences of delinquency.
  • Update and maintain accurate account records to support resolutions.
  • Respond to customer inquiries about payments and account issues.
  • Meet performance targets and follow company policies and guidelines.
  • Plan follow-ups and organize workflows to ensure efficient account management.
  • Assist with customer service tasks as needed.

The Qualifications We Seek

  • Experience: 3+ years in collections, including handling delinquent accounts (120+ days overdue). Call center and remote work experience required.
  • Skills: Strong negotiation, problem-solving, and English communication (minimum 9/10 proficiency). Multitasking and customer service expertise are essential.
  • Technical: Proficiency with CRM and call center tools; stable internet and laptop required.

Bonus Points:

  • Familiarity with loan collections, financial statements, or underwriting.

Exciting Perks Await!

  • HMO coverage with free dependent
  • Competitive Salary Package
  • Permanent WFH arrangement
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees