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Key Responsibilities:
- Oversee the performance management of trainees.
- Guide, mentor, and motivate trainees to meet their targets for each training phase.
- Monitor and maintain regular performance reports for trainees.
- Conduct regular feedback sessions to ensure continuous improvement.
- Coordinate with relevant departments to implement need-based training as required.
- Stay updated with new technologies and training methodologies to explore new opportunities.
Qualifications & Skills:
Education:
- Any graduate.
Experience:
- 3 to 5 years of relevant work experience in training, mentoring, or a similar role.
Technical Skills:
- Strong proficiency in MS Office (Word, Excel, PowerPoint).
- Familiarity with Learning Management Systems and e-learning module creation (preferred but not mandatory).
- Basic knowledge of Medical Transcription, Coding, and Billing (US Healthcare – RCM).
People Management Skills:
- Proactive and customer-focused approach.
- Strong communication skills (both written and verbal).
- Effective feedback delivery and active listening skills.
- Ability to work collaboratively in a team environment.
- Strong time management and conflict resolution skills.
Customer Relations Skills:
- Ability to provide high-quality, accurate training.
- Reliable, responsive, and customer-focused approach.
General Skills:
- Self-disciplined, responsible, and honest.
- Open to new challenges and continuous learning.