IT Systems & Integration Specialist
Job Title: IT Systems & Integration Specialist
Location: Remote
Salary: Negotiable
Job Summary
We are looking looking for a dedicated IT Systems & Integration Specialist to take full ownership of our customers IT systems, integrations, and support operations. The ideal candidate will have hands-on experience with Power Automate, Dynamics 365, and SaaS product integrations. This person will play a crucial role in optimizing our business processes, automating workflows, and ensuring seamless integration across various IT systems.
This is a full-time remote position. The successful candidate will work closely with our IT & Systems Lead to streamline operations and reduce manual workload.
Key Responsibilities
1. Systems Integration & Automation
- Develop, manage, and optimize Power Automate workflows to streamline internal business processes.
- Work with Dynamics 365 to implement and maintain system integrations.
- Manage API integrations between various SaaS platforms to ensure seamless data flow and automation.
- Build and maintain custom integrations to enhance business efficiency.
- Troubleshoot and resolve issues with existing Dynamics 365 and other integrated solutions.
2. IT Support & Administration
- Provide IT support for the customers staff, ensuring smooth day-to-day operations.
- Administer Microsoft systems, managing accounts, security, and access controls.
- Troubleshoot Formstack and Dynamics 365 issues and recommend solutions.
- Ensure data security and compliance across all IT systems.
3. Strategic & Business Process Support
- Work closely with the customers’ IT & Systems Lead to reduce their workload and manage daily IT operations.
- Proactively analyze and suggest IT solutions that can optimize business operations.
- Provide documentation and training materials for IT processes and automation workflows.
Key Qualifications & Skills
- Strong experience with Power Automate (workflow automation, data connectors, error handling).
- Hands-on experience with Dynamics 365, especially in system customization and integrations.
- SaaS product integration expertise, with a strong understanding of API development and management.
- Proficiency in API integrations and ability to work with different data sources.
- General IT support experience, including troubleshooting, security management, and end-user assistance.
- Familiarity with Microsoft administration, including Microsoft 365, Azure AD, and SharePoint.
- Ability to analyze and improve business processes through IT solutions.
- Excellent problem-solving skills and attention to detail.
- Microsoft certifications in relevant areas (preferred but not mandatory).
Work Arrangement & Hiring Considerations
- Remote position.
- The role is full-time
- Candidate will be required to work within Hong Kong (GMT+8) business hours.
Why Join Us?
- Work with a fast-growing organization that is expanding internationally.
- Gain hands-on experience working with cutting-edge IT automation and integrations.
- Be part of a team that values innovation, efficiency, and employee development.
- Competitive salary and a long-term opportunity to grow within the company.
Application Process:
Interested candidates should submit their CV and a cover letter detailing their relevant experience. Shortlisted applicants will be invited for an initial interview.