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Jobs or company...

Property Management Assistant (Remote)

Salary undisclosed
Checking job availability...
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Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

Job Description

We are looking for an experienced Property Management Assistant to provide essential support in property maintenance coordination, tenant relations, property maintenance coordination, and administrative tasks, ensuring smooth communication between tenants, vendors, and property management.

Responsibilities

  • Maintain regular communication with 50 tenants across 30 properties, ensuring each tenant is contacted at least once every 4-6 weeks.
  • Act as the primary point of contact for tenants, addressing concerns related to maintenance, property issues, and general inquiries.
  • Document tenant-reported issues and compile maintenance requests into detailed reports.
  • Follow up on open maintenance tickets, track progress with vendors, and provide tenants with updates.
  • Communicate with contractors and vendors, ensuring timely service and addressing any last-minute changes.
  • Perform data entry tasks, maintaining an up-to-date directory of tenant contact information and print or email summarized legal documents as needed.
  • Use AI tools like ChatGPT to summarize legal cases, extracting key talking points for clients.
  • Escalate urgent or unresolved tenant issues to ensure proper action is taken.

Requirements

  • College educated
  • Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
  • Must be comfortable with using Hubstaff, a time-tracking application
  • Professional-level English (written and verbal/voice)
  • Experience in property management or vendor coordination.
  • Detail-oriented with the ability to manage multiple tasks efficiently
  • Proactive and intuitive in problem-solving.
  • Experience in using Google Drive, Microsoft Office, and Google Sheets.
  • Familiarity with AI tools like ChatGPT for summarizing legal cases.
  • Friendly and relationship-focused approach to tenant and vendor interactions.
  • Computer or laptop with access to the internet (min speed of 25 Mbps)

Hardware Requirements

  • At least a 720p HD Webcam.
  • A noise-canceling headset.
  • At least a 25mbps primary internet connection.
  • A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies.
  • Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or higher
  • Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM

Compensation and Benefits

  • Earn a competitive hourly rate, which can be up to Php 42,500 per month, based on experience.
  • Work from home
  • HMO
  • Bonuses and incentives
  • Paid training

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).