Healthcare Collections Specialist MQS
Salary undisclosed
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ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Collections Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities:
What can we offer you?
Account specific roles & responsibilities:
- Follow up with patients to ensure timely payment of outstanding balances
- Communicate professionally and effectively with patients regarding their billing inquiries
- Maintain accurate records of payment statuses and collection efforts
- Adhere to established billing and collections processes
- Collaborate with internal teams to resolve billing issues
- At least 6 months - 1 year BPO experience in a Healthcare account
- Knowledgeable with US Healthcare Insurance (Medicare, Medicaid, etc.)
- Good verbal and written English skills
- Amenable working night shift
- Willing to work onsite in Shaw Blvd, Mandaluyong
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
- Stong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives