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Healthcare Collections Specialist MQS

Salary undisclosed

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ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Collections Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

  • Follow up with patients to ensure timely payment of outstanding balances
  • Communicate professionally and effectively with patients regarding their billing inquiries
  • Maintain accurate records of payment statuses and collection efforts
  • Adhere to established billing and collections processes
  • Collaborate with internal teams to resolve billing issues


Requirements

  • At least 6 months - 1 year BPO experience in a Healthcare account
  • Knowledgeable with US Healthcare Insurance (Medicare, Medicaid, etc.)
  • Good verbal and written English skills
  • Amenable working night shift
  • Willing to work onsite in Shaw Blvd, Mandaluyong


Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills


Our commitment to you

  • Stong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives