Recognition Programs Specialist
Salary undisclosed
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Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Job Description
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
7502
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Job Description
- Ensure proper administration and execution of company-wide award global programs
- Coordinate and manage the end-to-end global process of Recognition for Excellence Award and CEO Award with various senior stakeholders and customers from receiving a query or nomination to ensuring the award payments have been correctly raised.
- Coordinate the posting and receipt of vital ceremony resources such as diplomas and frames to locations around the world, paying attention to different customs and shipping laws and requirements. Maintain an appropriate level of critical resources to ensure undisrupted service can continue throughout the year. Manage stock levels and be responsible for placing orders when low and ensuring their delivery.
- Successfully meet the often tight ceremony deadlines and provide any other support that is requested to fulfil the needs and requirements of the nominators and coordinators located in various geographies around the world.
- Safely maintaining updated and accurate confidential nomination data in the system, including annual base salary and salary grade information. Initiate, review and publish official announcements based on the ceremonies, ensuring accurate grammar and language along with correct accompanying photographs.
- Review whether nomination form and justification letter is in line with the business process procedures and whether all approvals are collected. Manages the preparation of the certificates and timely delivery to the respective affiliates. Publishes the information regarding the ceremony on the Global Intranet pages. Coordinates with P&ED teams and local P&C teams on the payments/stock awards.
- Identify and recommend improvements in the current system/process to enable greater efficiency and accuracy.
- Min. 1 year of relevant professional experience in Human Resources, customer service communication, customer-facing process role or other related fields
- Proficient in English
- Intermediate excel skills; Basic macro proficiency is a plus
- Resilient individual able to work with demanding customers in top company management positions and to meet tight deadlines in matters of confidential sensitivity.
- Highest standards of self-organization and attention to detail. Proactive and forward-leaning with the ability to prioritize and work on multiple projects at the same time independently.
- Proficient user of IT and related programs such as Microsoft Excel and Office.
- Experience of improving established processes and making them more efficient
- Strong interpersonal skills, able to adapt to the different needs and cultural differences of people from different global regions, functions and backgrounds.
- Very good communication skills
- Customer centricity
- Generally Mondays to Fridays in a hybrid work arrangement, with dayshift to midshift shifting work schedule as needed
- Based in 8 Rockwell, Makati Head Office
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.
- Additionally, our above market practice on Compensation & Benefits provide you with:
- Guaranteed 14 months pay
- HMO coverage for you and your qualified dependents upon hire
- PhP 10,000 annual medical reimbursement
- Retirement Plan
- Leaves Conversion
7502