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Appointment Setter (Remote)

Salary undisclosed

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Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

Job Description

We are looking for Appointment Setters/Sales Development Representatives who will be responsible for conducting outbound calls to engage with prospective clients, generate interest in our products or services, and nurture leads to facilitate their seamless transition into our acquisition pipeline.

Responsibilities

  • Touch base with existing clients to maintain relationships and assess potential upsell opportunities
  • Engage with potential clients over the phone, providing them with a general understanding of our products and services
  • Effectively communicate the value proposition of our offerings
  • Demonstrate a deep knowledge of our products and services to address client inquiries.
  • Handle email communications
  • Respond to inquiries generated through our website promptly
  • Input leads and relevant information into our Customer Relationship Management system, HubSpot
  • Identify and qualify leads to determine their potential as clients
  • Set appointments for our sales team members
  • Meet or exceed a daily call quota of 100+ calls

Requirements

  • Bachelor's Degree Holder
  • Must be comfortable with using Hubstaff, a time-tracking application
  • Proven experience in telemarketing or a related field
  • Professional-level English (written and verbal/voice)
  • Familiarity with Customer Relationship Management software - Hubspot
  • Proficiency in using dialer software, such as DialPad, RingCentral, and Mojo Dialer
  • Strong computer skills, including Microsoft Office and Google Workspace
  • Computer or laptop with access to the internet (min speed of 35 Mbps)

Compensation and Benefits

  • Earn a competitive hourly rate, based on experience.
  • Work from home
  • HMO
  • Bonuses and incentives
  • Paid training

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).