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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Cruise Reservation Specialist

Salary undisclosed
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Job Description

MINIMUM REQUIREMENTS:
  • Good verbal and written communication skills required to respond to customer requests through inbound call
  • Demonstrates a good grasp of English
  • Ability to express thoughts and ideas in English
  • Average fluency - vocabulary and intonation/stress should at least be neutral
  • Good listening and comprehension skills required to effectively understand customer needs in a customer interaction
  • Ability to apply effective probing techniques to effectively provide support and resolution to customer requirements
  • Ability to demonstrate call control
  • Orientation on customer service and rapport building
  • Good knowledge on navigating mobile and web applications ∙ Basic troubleshooting skills on mobile and web applications ∙ Excellent multi-tasking skills on managing multiple client / company system tools and/or references
  • Ability to walk customers through on stages and phases in website and mobile app to non-technical customer
  • Ability to manage difficult guest interaction as well as to recognize when matters need to be further escalated within established process, policies or procedure
  • Flexibility and responsiveness to work in multicultural, fast paced and dynamic environment
  • Ability to work efficiently and independently in highly dynamic environment
  • Exhibit genuine mutual trust and confidence while contributing to company’s ethical, respectful, brand values-driven culture
  • Commitment to drive to excellence and teamwork.

∙

Preferred Requirements
  • Service driven individual with proven work experience in customer service environment
  • Providing positive customer experience as well as effective verbal and written communication skill
  • Must be willing to be on mostly AU/NZ hours
  • Intensely immersed in navigating different systems and
  • knowledgebase
  • Experience with call centre environment in handling customer voice interactions (preferred)
  • Undergraduate in college degree may be considered

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At Probe Group, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe Group, expect to think differently, challenge the norm and find your purpose.

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Life at Probe Group

Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.

Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.

Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.