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Discover your 100% YOU with MicroSourcing!
Position: Systems Engineer
Work setup & shift: Work From Home | Nightshift Schedule
Why join MicroSourcing?
You'll Have
Directory/Active Directory, SaaS, SQL, VOIP (such as 3CX, MS Teams) and on-premise
applications etc. from vendors that include Fortinet, HP, Aruba, Microsoft and VMware
Discover your 100% YOU with MicroSourcing!
Position: Systems Engineer
Work setup & shift: Work From Home | Nightshift Schedule
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
- Configure, manage and troubleshoot IT infrastructure, cloud and systems, including
Directory/Active Directory, SaaS, SQL, VOIP (such as 3CX, MS Teams) and on-premise
applications etc. from vendors that include Fortinet, HP, Aruba, Microsoft and VMware
- Review systems for upgrades and improvements
- Monitor customer systems and proactively respond to service issues.
- Respond to modification (moves, add, or changes) requests.
- Maintain software/firmware versions and revision control of customer applications
- Develop a thorough understanding of each customer’s system components and
- configurations.
- Document troubleshooting steps and processes using an internal ticketing system.
- Identify trends to become more efficient on future requests.
- Proactively prevent faults or issues in our environments
- Maintain accurate and up-to-date documentation of IT systems, configurations, and
- Develop and deploy automation scripts using tools such as PowerShell, Ansible, Bicep,
- Utilize source control systems (e.g., Git, SVN, Devops) to manage code, configurations,
- Implement and manage configuration management systems to maintain consistency
- Generate reports on system performance, security incidents, and capacity planning
- Creation of knowledge base documentation, including “how to” or “frequently asked
- questions” for internal use to support efficient process improvements
- Experience in system design, implementation, and administration.
- Experience and knowledge of Active Directory/Microsoft Azure Active Directory
- Experience in Microsoft M365/Office365 Cloud Products.
- Experience on VoIP (SIP), WiFi, unified communications other small
- Automation, especially scripting with PowerShell, or other methods like Ansible, Terraform or Bicep.
- Demonstrated experience in the successful delivery of projects.
- A strong awareness of security systems and protocols.