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Job Description
In this position you will....
Drive timely research of forecasts and actuals to allow real time purchase or disposal of assets in an efficient and cost-effective manner, while supporting the demand planning managers with their daily activities.
You will be responsible for…
We expect you to be able to demonstrate the following key competencies
Customer Focus
You will require the following qualifications and skills
In this position you will....
Drive timely research of forecasts and actuals to allow real time purchase or disposal of assets in an efficient and cost-effective manner, while supporting the demand planning managers with their daily activities.
You will be responsible for…
- Managing demand planning process including updating relevant data source and coordinating and cooperating with the global operations team.
- Reviewing historical switch frequency and its trends, research demand drivers, customer propensity in terms of device mapping, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
- Coordinating cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
- Working collaboratively with Sales, Finance and Customer Experience to obtain and ensure that current and accurate information is used for demand forecasts.
- Managing local article master and SKU creation as well as End of Life of our product range in alignment with external and internal stakeholders
- Overhead the monthly liquidation process of the stock excess
- Compiling and issuing weekly and monthly KPI reports and ad-hoc request for similar reports
- Releasing the stock-to-order on a regular basis and recommending purchase order placement
- Assisting and supporting in developing new ways of working as the business expands
We expect you to be able to demonstrate the following key competencies
Customer Focus
- Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.
- Aware of the benefits of offering different service solutions to a diversity of customers and helps support adoption.
- Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
- Co-operates with team members to resolve problems and achieve goals.
- Develops collaborative and dynamic working relationships to achieve the best possible outcomes
- Communicates clearly and actively listens to others.
- Communication is specific and fact based using a style appropriate for the audience.
- Effective and articulate communicator actively and respectfully listens to and synthesizes others’ perspectives.
- Adapts to changes quickly, flexibly and easily.
- Handles unexpected requirements and ambiguity in a receptive and calm manner. Resilient when things don’t go to plan.
You will require the following qualifications and skills
- Background in the mobile device sector – desirable
- Strong communication skills in English and ability to work independently.
- A minimum of 3 years’ experience in a demand planning/forecasting role – essential
- Bachelor’s degree in business, supply chain or other relevant fields - desirable
- Experience of working with different geographical markets – desirable
- Armed with coordination and cooperation spirit as a team member - essential