Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Virtual Assistant

Salary undisclosed
Checking job availability...
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Virtual Assistant (Customer Service & Sales Support)

About the Client

We are a growing moving and logistics company dedicated to providing seamless and stress-free relocation services. Our team values customer satisfaction, operational efficiency, and strategic sales growth. We are looking for a Virtual Assistant to join our team and contribute to both our customer service operations and sales support efforts.

Job Responsibilities

  • Customer Service & Claims Handling
  • Serve as the first point of contact for customers via phone, email, and chat.
  • Handle customer inquiries, schedule moves, and provide detailed information on services.
  • Assist customers with claims, issue resolution, and post-move follow-ups.
  • Ensure high customer satisfaction by providing professional and empathetic communication.
  • Move Coordination & Data Entry
  • Act as a move coordinator, managing logistics and ensuring smooth scheduling.
  • Update and maintain customer records in CRM (HubSpot or other platforms).
  • Track and organize data related to moving jobs, claims, and service requests.
  • Generate reports and metrics for operational tracking.
  • Sales & Lead Generation Support
  • Handle overflow sales inquiries and provide information on service packages.
  • Assist in lead generation and follow-up efforts.
  • Support the marketing team with data entry and analysis for customer acquisition campaigns.
  • Engage in persuasive customer interactions to upsell or cross-sell services.
  • Administrative Support
  • Assist with organizing schedules, documents, and reports.
  • Work with internal teams to ensure smooth coordination of moving services.
  • Provide support in monitoring key performance indicators (KPIs) related to customer service and sales.

Qualifications

  • Experience: At least 2–3 years of experience in customer service, sales support, or a related field.
  • Industry Knowledge: Prior experience in logistics, moving services, or a related field is preferred but not required.
  • Technical Skills: Proficiency in CRM software (HubSpot preferred), data entry, and report generation.
  • Sales Acumen: Ability to handle sales-related calls, engage in lead generation, and support marketing efforts.
  • Communication Skills: Strong English communication skills with a neutral or near-neutral accent.
  • Problem-Solving: Ability to handle complaints, claims, and customer concerns with professionalism.
  • Adaptability: Capable of learning new processes quickly and managing multiple tasks efficiently.

Work Schedule & Requirements

  • Availability: Full-time, flexible to work during U.S. business hours.
  • Equipment: Reliable internet connection, noise-canceling headset, and a professional work environment.
  • Preferred Experience: Call center, outbound sales, virtual assistant work, or experience with a moving/logistics company.

Why Join Us?

  • Work with a dynamic and growing company in the moving industry.
  • Engage in a role that balances customer service, sales, and administrative support.
  • Be part of a team that values efficiency, customer satisfaction, and career growth.