Travel Operations Assistant (ZR_20092_JOB)

This is a remote position.

Job Highlights

Contract: Independent Contractor

Schedule

• Monday to Friday 9 AM to 5:30 PM 30 minute unpaid break
  
  

Client Timezone: Melbourne, Australia

Client Overview

Join a dynamic travel company at the forefront of innovative, self-guided walking and e-biking tours across iconic global destinations. Our client specializes in crafting unforgettable journeys that blend adventure with comfort, allowing travelers to experience world-renowned routes like the Camino de Santiago, Japanese trails, and Alpine paths with ease and style. By expertly managing logistics such as accommodation bookings and luggage transfers, we enable our customers to fully immerse themselves in the joy of walking, carrying only a day pack while traversing breathtaking landscapes.

Job Description

As an Operations Assistant, you’ll be at the heart of creating exceptional travel experiences for adventure seekers worldwide. This role offers a unique opportunity to combine your passion for travel with your organizational prowess. You’ll be responsible for meticulously planning and coordinating comfortable walking tours across diverse international destinations, ensuring every aspect of our clients’ journeys is seamless and memorable. From booking charming hotels along scenic routes to crafting detailed itineraries that capture the essence of each location, your work will directly contribute to transforming travel dreams into reality. This position allows you to leverage your expertise in the travel industry while working flexibly as part of a global, remote team dedicated to delivering unparalleled travel experiences.

Responsibilities

• Utilize our advanced VT reservation system to expertly book accommodations and coordinate transfers, ensuring a smooth journey for our clients
• Craft comprehensive and engaging itineraries for walking tours across various international destinations, tailoring each to highlight local culture and natural beauty
• Establish and maintain strong relationships with international suppliers through clear, professional email communication
• Skillfully manage and organize multiple bookings and itineraries simultaneously, demonstrating exceptional attention to detail
• Promptly address client queries and special requests, consistently delivering high levels of customer satisfaction
• Stay abreast of the latest developments in our tour destinations, continuously expanding your knowledge of walking routes, local attractions, and accommodation options
• Collaborate with a diverse, international team to enhance our tour offerings and operational efficiency
  
  

Requirements

• Proven experience in the travel industry, with a focus on tour operations or itinerary planning
• Demonstrated proficiency in using reservation systems and CRM software
• Exceptional written and verbal communication skills in English
• Outstanding organizational abilities and a keen eye for detail
• Self-motivated with the ability to work independently while also thriving in a collaborative, remote team environment
• In-depth knowledge of international destinations, particularly in Europe and Asia
• Passion for travel and a genuine interest in creating memorable experiences for others
• Adaptability to work flexible hours, accommodating different time zones when necessary
• Strong problem-solving skills and the ability to think creatively in dynamic situations
  
  

Benefits

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Steady freelance job
  
  

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_20092_JOB