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Job Details
Description
Critical Functions
Queue Management
Work percentage: 10%
Work percentage: 40%
Work percentage: 40%
Work Percentage: 5%
Work Percentage: 5%
JOB QUALIFICATIONS
Description
- THIS IS AN EVERGREEN OPENING FOR CONTACT CENTER REPRESENTATIVE POSITIONS IN OUR COMPANY*
Critical Functions
Queue Management
Work percentage: 10%
- Process daily pending orders from clients.
- Recreating quality vectors and mock-ups.
- Accomplish all rotated orders per day.
- Ability to multi-task to support different strategies and initiatives of the department
- Manage Art queues, bins, emails and tickets
Work percentage: 40%
- Creates designs that are on strategy and reflect the brand’s personality.
- Develops layouts, vectors, and art working pages ready for print.
- Provide a visual / virtual representation of what the specific product would look like as an aid to client's understanding on how their artworks would be placed on the products.
- Provides correct imprint method and design solutions based on the client’s needs while meeting production/printing standards.
- Keeping abreast of emerging technologies in new media and updated on the new trends and new design software programs.
- Developing design briefs by gathering information and data through research.
- Contributes to team effort by accomplishing related results as needed.
- Create cohesive design / layout for the company’s and/or business unit’s website
- Support and participate in the development of the department’s strategies and initiatives within the company.
Work percentage: 40%
- Maintain quality artworks and an error free output.
- Double check customer’s requested artwork and instructions to ensure all requirements are met.
- Error rate should not be more than 10% rate annually.
- Use sound judgement in decision making to achieve quality output, daily goals and to know when to escalate issues to the Supervisor.
Work Percentage: 5%
- Communicate with other departments to resolve issues
- Solve Art related issues and answer inquiries
Work Percentage: 5%
- Continuous learning of all required information pertaining to the processing of graphic design
- Recommend changes to existing processes and systems to increase the accuracy and efficiency of the department as a whole
- Closely work with supervisors to enhance daily productivity and efficiency
JOB QUALIFICATIONS
- Candidate must possess at least a Bachelor’s/College Degree, Fine Arts and Design, Advertising, Multimedia Arts, Graphic Design, Information Technology, Computer Science, or equivalent.
- 1+ year of experience as a Graphic Artist or of a similar scope.
- Proficient in Adobe Illustrator, Adobe Photoshop (CC version) and other applications.
- Has knowledge in different printing processes like Silkscreen, Debossing, and Transfer.
- Must be familiar with the use of Pantone Colors.
- Knowledgeable in Color Separation.
- Font articulate and can easily identify and memorize font styles.
- Time Management and Organizational skills.
- Familiar on a Windows 7.
- Good Communication skills – both oral and written
- Multi-task.
- Flexible and able to meet deadlines.
- Attention to Detail.
- Goal Oriented.
- Work driven and can easily grasp instructions.
- Can work on shifting schedules
- Has strong internet connection at home (wfh set-up)