Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

L1 Helpdesk Support Engineer (WFH)

Salary undisclosed
Checking job availability...
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Simplified
Title: Helpdesk Support Engineer/Technical Support Engineer L1

Department: Technology Operations

Reporting to: IT Manager

Employment Type: Full â Time

Cloud Console is a leading provider of innovative IT consulting services and top- IT infrastructure solutions. With a commitment to excellence and a focus on delivering cutting-edge technology to our clients, we empower businesses to thrive in the digital age, where 24/7 operations are crucial.

Helpdesk Support Engineer/Technical Support Engineer L1

Responsibilities
  • Provide technical assistance to client end-users, ensuring prompt resolution of issues.
  • Troubleshoot customer workstation issues, diagnosing and addressing technical problems efficiently.
  • Proactively monitor and report on client environments, identifying potential issues and implementing preventive measures.
  • Collaborate with Senior Engineers, Team Leads, and Project Managers to troubleshoot client issues as they arise.
  • Coordinate with the engineering team and project managers to ensure timely project completion.
  • Maintain accurate time logs with detailed notes and ensure dependable attendance in the call queue.
  • Communicate proactively with team members and leaders regarding daily schedules and task assignments.
  • Execute and deliver software patching, backups, alerts, antivirus updates, hardware monitoring, and software installations.
  • Assist with special projects as required by the organization.

Qualifications
  • Excellent command of the English language, both written and verbal.
  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • With at least 6 months to 2 years of relevant experience in technical support.
  • Confidence and comfort in dealing with senior-level clients from Local and Global (AU and UK).
  • Experience in supporting small/medium-sized businesses and Microsoft 365.
  • Good knowledge of Mac, Microsoft Windows, Windows Server, and Networking.
  • Proficiency in Hardware & Software troubleshooting, Networking, and Active Directory.
  • Familiarity with structured cabling is advantageous.
  • Proficient in taking calls and managing ticketing systems, capable of handling up to 5 calls and 10 to 15 tickets daily.
  • Skilled in Onboarding and Offboarding users, managing Active Directory, access control, and Microsoft 365 integration.

Other Requirements
  • Reliable internet connection with a minimum speed of 10MBPS.
  • Excellent verbal and written communication skills.

What We Offer
  • Competitive salary package.
  • HMO, leave cash conversion, and communication allowance.
  • Positive work environment fostering involvement.
  • Innovative technological products.
  • Young, professional, goal-driven team.
  • Opportunities for rapid career growth.
  • Company-sponsored training, upskilling, and certification.
  • Equipment provided.
  • Flexible work schedule