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Technical Support Associate

Salary undisclosed

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Company Description

Level UP CAD/CAM is dedicated to empowering CAD/CAM professionals in the digital dental industry by providing education, support, and innovative solutions. Our goal is to equip clients with the knowledge and tools needed to enhance their digital workflows, promoting success and efficiency in their laboratories and practices.

Role Description

This is a part-time remote role for a Technical Support Associate at Level UP CAD/CAM. The Technical Support Associate will be responsible for providing technical support documentation, Research and Development , and offering customer support to clients on a day-to-day basis.

Qualifications

  • Technical Support and Troubleshooting skills
  • Experience with technical documentation
  • Strong Analytical Skills
  • Customer Support abilities
  • Excellent problem-solving and communication skills
  • Ability to work independently and remotely
  • Experience in the dental or CAD/CAM industry is a plus
  • Technical certifications or relevant degrees are beneficial

Availability to Work U.S. Hours

  • Flexibility to work overtime as necessary.

Technical Requirements:

  • A reliable and high-speed internet connection.
  • A desktop or laptop computer with at least an Intel i5 or i7 processor (or equivalent) and a minimum of 8GB RAM.

Compensation:

  • We offer a part-time position starting at 20k Php with the potential to transition to a full-time role.

Best of Luck!