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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Remote Support/Service Desk Analyst

Salary undisclosed
Checking job availability...
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**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

JOB TITLE: Remote Support/Service Desk Analyst(WFH/Remote)

OFFER RATE: PHP 45k per month (Fulltime)

Working Hours: TBD (usually US hrs | Night shift)

Start Date: TBD

JOB SUMMARY:

The Remote Support / Service Desk Analyst receives, records, and resolves level 1 and 2 client requests within Service Level Agreements (SLAs). Typically resolves client issues remotely over the phone. Supports client specific applications within agreed scope.

JOB ROLE & RESPONSIBILITIES:

  • Answers incoming technical support phone calls in a high-volume environment and enters all pertinent information and updates of the reported issues into a ticket tracking application. Analyzes and documents reported issues and outages. Determines severity, impact, and nature of reported issues
  • Delivers high levels of customer service at all times and ensures compliance with contracted Service Level Agreements (SLAs)
  • May provide technical support for any or all of the following: desktops, laptops, network connectivity, business applications, voice-over-IP telephone systems, and resetting network and application passwords according to information security guidelines
  • May occasionally provide desk side services as required including installs, system configuration, hardware break/fix and advanced technical support
  • Proactively checks the Service Desk queue for open tickets
  • Aid other team members when needed
  • Participate in project-based activities including system builds, moves and installs, and other projects

JOB REQUIREMENTS:

  • Bachelor's degree in Computer Science, Information Systems or related field or Certificate from a Technical School/Institute
  • 2-3 years of service desk experience required
  • Good inter-personal skills – lively and enthusiastic personality
  • Customer service-oriented approach with ability to converse will all levels of customer
  • Prior work experience with incident tracking and call management tools
  • Experience working in a managed environment with call handling metrics and SLAs
  • Willingness and enthusiasm to master new software products and releases
  • Organizational and time management skills.
  • Desire and ability to develop skills through on the job learning and formal training courses.

Experience / knowledge of the following technologies:

  • Microsoft Office 365 / SharePoint Online / OneDrive / Microsoft Teams
  • Microsoft Windows OS configuration, support and troubleshooting
  • Network administration in Windows Active Directory / Azure Active Directory
  • Connectivity and networking support and troubleshooting
  • Remote support tools (LogMeIn Rescue)
  • Remote software installation technologies
  • Use and support of MS Office Suite applications
  • PC hardware installation, configuration and troubleshooting
  • Use, support and configuration of Voice over IP telephone systems
  • Support and troubleshoot enterprise applications, client server and web-based

Preferred Certifications:

Technical:

  • Microsoft Certification:
  • Windows 10/11
  • M365 Modern Desktop Administrator Associate
  • M365 Security Administrator Associate
  • M365 Teamwork Administrator Associate
  • Microsoft Office Specialist (MOS)
  • Exam MD-100 Windows 10
  • Exam MD-101 Managing Modern Desktops
  • A+ Certification

Professional:

  • HDI Support Center Analyst
  • ITIL Foundations