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Role Description
This is a full-time on-site role for a Bilingual Customer Service Representative (Chinese) at Mortgage Ezy in Metro Manila. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Satisfaction skills
- Experience in Customer Service
- Fluency in English and Mandarin language
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Ability to work effectively in a fast-paced environment
- Previous experience in the financial or mortgage industry is a plus
- Bachelor's degree in a relevant field is preferred