Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Support Technician (night shift)

Salary undisclosed
Checking job availability...
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Simplified
The IT Support Technician is a vital member of our Information Technology team, tasked with providing essential IT support. The role plays a central part in maintaining a responsive and efficient IT support environment, ensuring seamless day-to-day operations. Responsible for resolving a variety of technical issues, requests and escalating complex problems as needed. Requires a hands-on approach to troubleshooting and resolving hardware, software, and network-related issues. Actively contribute to the documentation of technical procedures and user-facing guidelines to enhance knowledge sharing and facilitate efficient issue resolution. Plays a critical role in fostering a positive end-user experience while contributing to the overall functionality and security of our IT infrastructure.

  • Provide quick and effective assistance with information technology systems
  • Guide end users remotely and in person through systems configuration, troubleshooting, and maintenance
  • Listen attentively to end users' questions and concerns and offer optimal solutions
  • Prioritize customer satisfaction in all communications, directing unresolved issues to next level personnel
  • Work with IT Specialists to provide end users with superior service
  • Respond to technical inquiries via email, through online chats, over the phone, or in person
  • Walk end users step-by-step through the problem-solving process
  • Help with troubleshooting hardware and software
  • Follow up with end users to ensure satisfactory service
  • Communicate end user feedback to the appropriate internal team members
  • Under direct supervision from senior team members, provide help desk support
    • Monitor and respond quickly and effectively to requests received through the IT helpdesk
    • Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment
    • Provide on-site desktop/laptop support including new hardware setup, imaging, and deployment. Install and configure computer software, hardware, networks, and peripheral equipment
  • Responsible for regular desktop preventive maintenance and cleaning
  • Troubleshoot and resolve software and hardware issues quickly and efficiently
  • Document steps to help end users resolve technical problems
  • Develops and maintain technical and user facing documentations
  • Support the implementation of new solutions or applications
  • Create accounts for new users and assist with password or login problems
  • Test and evaluate new technology
  • Inventory Management of IT Equipment
  • Provide insight into technical requirements
  • Repair and replace equipment as necessary e.g., UPS Battery

Requirements


Core Essentials:
  • Bachelor's degree in related field, equivalent work experience in the IT field, and/or industry certification(s)
  • Minimum of 2-3 years prior experience in a Technical Support capacity
  • Exceptional Customer Service and communication skills, both verbal and written
  • Experience working as an IT help desk technician or in a similar customer support role
  • Must be a self-starter with the ability to adhere to procedure
  • Strong analytical, logical thinking and problem-solving skills
  • Ability to diagnose and resolve a variety of technical issues
  • Team-oriented mindset with an openness to constructive feedback
  • TESDA NC2 certification


Highly Desirable:
  • Experience using Office 365 is a plus
  • Skilled in supporting Microsoft Technologies (O365, Active Directory, Azure, etc.)
  • Working knowledge with various operating system and application e.g Microsoft Windows 10, 11 and Microsoft Office application
  • Working knowledge (Cisco, Mikrotik, WIFI AP, Switches)
  • Tech savvy, with experience working in a tech-related field
  • Eagerness to learn new technologies and systems
  • Exceptional Customer Service and communication skills, both verbal and written
  • Knowledgeable about endpoint protection and associated best practices
  • Proficient with Mobile Devices, wireless networks, and peripherals such as printers, scanner, etc
  • Excellent organizational and follow-up skills with strong attention to detail


Benefits
  • Full-time contract
  • Working on site in our expanding office in Megatower.
  • Team of like-minded people
  • Stable employment and professional growth in an international environment
  • A culture of diversity and inclusion to unite the most outstanding talents