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Jobs or company...

Business Development Assistant

Salary undisclosed
Checking job availability...
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This is a remote position.

Job Title: Business Development Assistant (Inside Sales)

Location: Remote (Work from Home)

Hours: 8:30 AM – 5:30 PM Australian Eastern Time (1-hour break, flexible)

Compensation: Base Salary + Commission

About The Role

We are seeking a high-performing, top-tier Business Development Assistant (BDA) with excellent English skills to support our sales processes and communicate with clients in Australia via phone and email. The ideal candidate is a problem solver who can enhance and refine sales processes while also acting as a fixer when necessary.

Our company is an industry leader in outdoor trip hazard inspections, reports, and repairs . While we leverage automation and AI in our sales processes, we require a detail-oriented sales professional to execute critical tasks and drive new business opportunities.

The primary objective of this role is to assist in acquiring new clients for a free trip hazard inspection and report , while also helping to secure approvals for paid repair services to generate revenue.

Key Responsibilities

Lead Generation & Research

  • Identify and research new prospects using tools like Apollo, ZoomInfo, and Surfe.
  • Verify prospects in our CRM (Pipedrive) and add relevant leads.
  • Analyze mapping software to assess the size and fit of potential sites.

Cold Outreach & Sales Support

  • Conduct email and phone outreach to new prospects, offering a free trip hazard inspection and report .
  • Monitor and adjust outreach strategy for deliverability and effectiveness.
  • Qualify leads and transition them to the Business Development Manager (BDR) at the appropriate stage.
  • Move deals forward by securing commitments for inspections and identifying non-viable leads.

Proposal & Client Communication

  • Send proposals for paid trip hazard repairs and respond to client inquiries.
  • Assess responses and take appropriate follow-up actions.
  • Ensure deals progress toward closing by securing approvals for paid services.

Inspection & Job Approval Administration

  • Schedule and coordinate inspections with field inspectors.
  • Provide inspectors with all necessary information to ensure seamless execution.
  • Set up approved paid trip hazard repair jobs and ensure smooth handovers to repair crews.
  • Anticipate potential issues and ensure repair teams have all required details for successful job completion.

Sales Discipline & Client Relationship Management

  • Maintain high standards in all sales activities and client interactions.
  • Ensure CRM records and sales activities are consistently updated and accurate.
  • Manage client feedback and follow processes to handle both positive and negative reviews effectively.

Quote & Subcontractor Management

  • Work with subcontractors (e.g., for linemarking services) to obtain quotes.
  • Ensure prompt turnaround times and format quotes correctly before sending them to clients.

Skills & Qualifications
  • Exceptional English communication skills (both verbal and written)
  • Experience in inside sales, business development, or client relationship management
  • Ability to cold call and email prospects with confidence and professionalism
  • Strong problem-solving skills and the ability to improve sales processes
  • Detail-oriented with excellent organizational and follow-up skills
  • Experience using CRM software (Pipedrive preferred)
  • Familiarity with lead generation tools (Apollo, ZoomInfo, Surfe) is a plus
  • Self-motivated, proactive, and capable of working independently

Why Join Us?

  • Work remotely with flexible break times.
  • Be part of an innovative, industry-leading company .
  • Opportunity to enhance and optimize sales processes.
  • Competitive base salary + commission structure .