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Fraud Analyst (Issuing)

Salary undisclosed

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CORE PROFILE

This role is responsible for overseeing fraud detection and control, analysis and reports, demonstrate critical thinking to decipher emerging fraud trends and patterns.

NATURE OF WORK

  • Analyze complex cases and alerts escalated/detected for investigation.
  • Regularly evaluate applicability of data being used, profiling tools and processes to prevailing fraud schemes.
  • Provide recommended changes and enhancements needed to meet goals.
  • Carry out continuous improvement initiatives to make sure processes and tools are responsive to changing needs.
  • Review accuracy of investigation results and of actions taken on suspected accounts or transactions.
  • Submit timely fraud detection reports.
  • Ensure output of actions and activities are properly recorded and documented in the system for strategic analytics.
  • Evaluate, approves and corrects output of subordinates to ensure fulfillment of quantitative/qualitative goals and KRA's.
  • Familiarity in SQL and Python.

DISPLAYED SKILL MASTERY

BEHAVIORAL SKILLS STACK

  • Ability to make business decision within his functional level, propose improvements and manage tasks with minimal supervision.
  • Good display of interpersonal skills, a sense of connection and belonging.
  • Shows openness to new ideas and fosters organizational learning.
  • Ability to work in a fast-paced, entrepreneurial, results oriented culture.
  • Critical thinker with a high sense of urgency and accountability.

TECHNICAL SKILLS STACK

  • Business and Product Awareness.
  • Strong technical, analytical and (written and verbal) communication skills.
  • Excellent aptitude for research and data analysis.
  • Methodical approach with high attention to detail and ability to work independently and as part of a team.
  • Ability to identify, analyze and assess risks.

REQUIRED QUALIFICATIONS

  • At least 2-3yrs of experience in a fraud analyst/investigator field.
  • Graduate of any Bachelor's Degree.
  • With operational experience in the areas of Data Mining, Profiling, Analysis and Investigation.
  • Preferably from the Financial Service, Banking, or technology industries.