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What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  7. On the left, click Pop-up Windows.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Senior Leader of Healthcare (RCM)

Salary undisclosed
Checking job availability...
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Simplified

The Opportunity

We are seeking an experienced and dynamic Senior Leader of Operations to lead and support our Healthcare vertical in RCM for Teleperformance Philippines. This role requires a strong background in Revenue Cycle Management (RCM) and extensive experience in managing large-scale operations. The Senior Director of Operations will be responsible for overseeing the operational strategy, driving performance, and ensuring exceptional service delivery to our healthcare clients.

The Responsibilities & Duties

• Develop and implement operational strategies to enhance efficiency, productivity, and profitability in the Healthcare vertical.

• Lead and manage a team of operations managers and staff, providing guidance, mentorship, and support to achieve business objectives.

• Ensure compliance with industry standards, regulations, and client requirements in all operational processes.

• Oversee the end-to-end Revenue Cycle Management (RCM) processes, including billing, coding, collections, and claims management.

• Drive continuous improvement initiatives to optimize operational workflows and improve client satisfaction.

• Collaborate with cross-functional teams, including sales, finance, and IT, to align operational goals with business objectives.

• Monitor key performance indicators (KPIs) and operational metrics, and implement corrective actions as needed.

• Develop and maintain strong relationships with healthcare clients, understand their needs and ensuring high levels of service delivery.

• Prepare and present regular reports on operational performance, challenges, and opportunities to senior leadership.

The Qualifications

• Education: Bachelor's degree in Business Administration, Healthcare Management, or a related field. A Master's degree is preferred.

• Experience: Minimum of 10-15 years of experience in operations management within the BPO industry, with a focus on the Healthcare vertical and RCM.

• Leadership: Proven track record of leading and managing high-performing teams, with strong leadership and interpersonal skills.

• RCM Expertise: In-depth knowledge of Revenue Cycle Management processes, including billing, coding, collections, and claims management.

• Analytical Skills: Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.

• Communication: Excellent verbal and written communication skills, with the ability to effectively present information to diverse audiences.

• Client Focus: Demonstrated ability to build and maintain strong client relationships, with a commitment to delivering exceptional service.

• Regulatory Knowledge: Understanding of healthcare industry regulations, standards, and compliance requirements.

• Strategic Thinking: Ability to develop and execute strategic plans that align with business goals and drive operational excellence.

• Technology Proficiency: Familiarity with healthcare information systems, billing software, and other relevant technologies.