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Product Director

Salary undisclosed

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At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Responsible for the overall lifecycle management of products including P&L management to ensure product efficiency, business returns, and customer satisfaction.

Product Management

  • Develop product portfolio, ensuring strategy alignment and plan across categories to maximize value and minimize cannibalization
  • Manage product portfolio inclusion/exclusion to maximize portfolio ROI and impact to the business’s customers


Product Lifecycle Management

  • Leads cross collaboration across commercial and tech teams
  • Research – Define customer and business needs to conceptualize new product ideas (incl. features on existing products)
  • Development - Develop and advise on product roadmap and innovation funnel, translating ideas into experience demands aligned to strategic intents
  • Delivery - Maintain overview on time and budget working with product managers, project managers, and technical teams to manage costs i.e. make vs buy vs leverage capabilities
  • Maximize - Monitor product performance i.e. ROI and develop improvements to address product defect issues and negative CSAT
  • Retire - Identify existing products which are unviable and manage the process to exit the product from the market


Partner Management

  • Spearheads collaboration between vendors, channel partners and other stakeholders
  • Streamlines partner’s processes (e.g., sales) and minimize duplication within the business
  • Evaluate partner’s performance against expectations and target goals


Capabilities

  • Product ROI Management
  • Product Portfolio Planning and Management
  • Product Lifecycle Management
  • Partner Management


Technical Competencies

  • Business case development
  • Cost management
  • Ongoing ROI management
  • Portfolio strategy management
  • Portfolio performance management
  • Collaboration across commercial & technical team
  • Incident management
  • Product retirement
  • Partner relationship management
  • Partner evaluation, contract management, negotiation
  • Partner performance management


Hiring Requirements

Professional Experience

  • Typically 7–10+ years in product management or related roles, at least 3–5 years in leadership or senior product management roles
  • Proven track record of working with engineering, marketing, sales, and other teams
  • Experience managing products through all stages of the lifecycle, from conception to launch and beyond
  • Experience in telecommunications is preferred
  • A background in startups or entrepreneurship is a plus.


Key Skills

  • Customer-Centric Approach
    • Deep understanding of customer pain points and the ability to translate them into impactful product features
  • Leadership Skills
    • Visionary thinking with the ability to define and execute a product roadmap
    • Strong team leadership, mentoring, and coaching abilities.
    • Strategic decision-making and prioritization
  • Communication Skills
    • Excellent verbal and written communication to articulate vision and strategy
    • Ability to influence and negotiate with stakeholders at all levels
  • Analytical Skills
    • Data-driven mindset to evaluate market trends, customer needs, and product performance
    • Experience with market research, user testing, and competitive analysis
  • Financial Acumen
    • Budget management and P&L, Profit and Loss, responsibility for products
    • ROI analysis for product investments.
  • Technical Skills
    • Understanding of product development methodologies, Agile, Scrum, Kanban
    • Familiarity with tools like JIRA, Confluence
    • Proficiency in data analysis and tools like Lookerstudio, Tableau, or Excel is preferred
Personal Attributes

  • Problem-Solving Ability: Tackles complex challenges with innovative solutions
  • Adaptability: Thrives in fast-paced, dynamic environments.
  • Visionary Thinking: Identifies long-term trends and aligns the team accordingly
  • Results-Oriented: Focuses on delivering measurable outcomes aligned with business goals


Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.