Representative, Operations (Associate, Remittances)
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Job Title
Representative, Operations (Associate, Remittances)
Job Description
To process, monitor and control transaction processing for Remittance & Payments preprocessing. to facilitate smooth functioning of operations while meeting the Operations Objectives of Lfor all the sites handled.
Direct Responsibilities
Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority
Contributing Responsibilities
TECHNICAL COMPETENCIES REQUIRED:
Knowledge of preprocessing & processing of Remittance & Payments transactions. Knowledge of Basic Banking Internal Accounting Systems and Packages Familiarity with computer applications, MS-Office, Business Objects etc. Familiarity with Banking Back Office Operations, Processes and Systems. Knowledge on various regulations connected with Banking Operations
Behavioural Competencies Required
Good Communication Skills Good interpersonal skills Orientation towards Service Quality Ability to work independently Team work
Location:
PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,
Language Requirements
English
Time Type
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Job Title
Representative, Operations (Associate, Remittances)
Job Description
To process, monitor and control transaction processing for Remittance & Payments preprocessing. to facilitate smooth functioning of operations while meeting the Operations Objectives of Lfor all the sites handled.
Direct Responsibilities
- OPERATIONS MANAGEMENT: Processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
- OPERATIONS RISK MANAGEMENT: Adhere to control plans and pay attention to risk related areas in operations.
Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority
Contributing Responsibilities
- OPC: Contribute to the Operations Permanent Control framework
- CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.
- CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.
TECHNICAL COMPETENCIES REQUIRED:
Knowledge of preprocessing & processing of Remittance & Payments transactions. Knowledge of Basic Banking Internal Accounting Systems and Packages Familiarity with computer applications, MS-Office, Business Objects etc. Familiarity with Banking Back Office Operations, Processes and Systems. Knowledge on various regulations connected with Banking Operations
Behavioural Competencies Required
Good Communication Skills Good interpersonal skills Orientation towards Service Quality Ability to work independently Team work
Location:
PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,
Language Requirements
English
Time Type
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now