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Airline CSR / Sales CSR / Inbound-Outbound CSR

Salary undisclosed

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Key Responsibilities:

  • Manage and coordinate schedules, appointments, and communications with clients, vendors, and suppliers.
  • Handle calls, emails, and SMS for the company and its subsidiaries professionally.
  • Utilize tools like CRM, VOIP, and travel agency software (e.g., Amadeus, Amelia) for client interactions and travel arrangements.
  • Provide top-notch customer service and assistance across campaigns.
  • Adapt quickly to different tasks and responsibilities as required.

Requirements:

  • Willingness to handle multiple campaigns.
  • 3 monitors required, along with a reliable internet connection and backup internet.
  • Proficiency in CRM, VOIP, travel agency software like Amadeus and Amelia
  • Strong communication and multitasking skills.
  • Ability to work independently and efficiently in a remote setup.
  • NBI and reference checks will be conducted.