Airline CSR / Sales CSR / Inbound-Outbound CSR
Salary undisclosed
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Key Responsibilities:
- Manage and coordinate schedules, appointments, and communications with clients, vendors, and suppliers.
- Handle calls, emails, and SMS for the company and its subsidiaries professionally.
- Utilize tools like CRM, VOIP, and travel agency software (e.g., Amadeus, Amelia) for client interactions and travel arrangements.
- Provide top-notch customer service and assistance across campaigns.
- Adapt quickly to different tasks and responsibilities as required.
Requirements:
- Willingness to handle multiple campaigns.
- 3 monitors required, along with a reliable internet connection and backup internet.
- Proficiency in CRM, VOIP, travel agency software like Amadeus and Amelia
- Strong communication and multitasking skills.
- Ability to work independently and efficiently in a remote setup.
- NBI and reference checks will be conducted.