Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Sr. Service Desk Technician

Salary undisclosed
Checking job availability...
Original
Simplified
Job Description:

  • Communicate updates/questions/resolutions to customer in English
  • Translate customer issues/queries/requests into English within the Service Management tool so that 2nd & 3rd line teams can understand.
  • Using remote control tools solve 80% of issues on the first interaction with the customer.
  • Analyze problem management data to identify key trends and recommend remedial action (process improvement).
  • Be a mentor to junior staff. Assist with Local Office IT, Desktop Engineering, and project specific assignments as needed.
  • Act as a first line resource on all support issues and requests
  • Provide support to other teams as appropriate or directed.
  • Provide ‘How To’ guidance and training to users and junior co-workers on common application issues/requests.
  • Take ownership and responsibility of each incident and request to ensure the customer experiences a proactive and helpful support service.
  • Participate on global and regional project teams.
  • Keep processes, knowledgebase up-to-date.
  • Work on continual service improvement objectives as given by line manager.
  • Perform other duties as required.

Job Requirement:

  • Bachelor’s Degree in Computer Science / related field or School diploma and 2 years IT experience in a network environment utilizing PC / server software; or equivalent combination of education, training and experience.
  • Knowledge of Microsoft Server, Workstation and network technologies.
  • Knowledge of industry standards in regards to system and network administration.
  • Ability to solve PC related problems utilizing remote control tools.
  • Excellent verbal and written communication skills.
  • Strong analytical and troubleshooting skills.
  • Candidate must be willing to work in shifting schedule and during weekend.
  • Candidate must be willing to report to office in Mckinley Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com