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Job Responsibilities:
- Provide support in quote management and follow-up, ensuring all details are verified by senior profiles when needed.
- Assist in the pre-flight of translation projects, preparing necessary documentation and materials.
- Assist in liaising with clients to assess and agree on project parameters and requirements, always flagging and checking with more senior profiles when needed.
- Help kick off and launch projects as per setup/requirement, coordinating with more senior profiles when needed.
- Liaise and follow up with linguists for RCA investigation.
- Support in assessing project scope to select appropriate vendors and negotiate deadlines effectively.
- Accurately complete project finances
- Establish and maintain excellent relationships with freelance and in house linguists globally
- Understand and adhere to the Quality Management System
- Comply with relevant and applicable IQVIA procedures and SOPs
- Flag any potential improvements to workflows or fixes to more senior profiles for review and implementation.
- Provide administrative support to the project management team, and other clerical tasks as needed.
- Bachelor's degree, ideally in a linguistic, business or scientific field
- Fluency in English is essential, an additional language would be advantageous
- Excellent written/verbal communication skills
- Excellent attention to detail to ensure that high quality standards are maintained
- Ability to meet strict deadlines and to manage competing priorities and changing demands.
- Excellent problem solving and analytical skills
- Ability to follow instructions and work independently whilst using own initiative.
- Demonstration of advanced IT skills
- Ability to establish and maintain effective working relationships with colleagues, managers and clients
- Amenable to work on Morning shift
- Amenable to work on Hybrid set-up