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About this Position As a Business Intelligence Analyst, your core responsibility is to ensure the timely and accurate delivery of data for daily and monthly operations in alignment with the Service Level Agreement. In this role, you directly impact the company's goals by delivering technical solutions, fostering process improvements, and contributing to the organization's GBS Quality objectives. Working closely with the Team Lead and collaborating with cross-functional teams, you have the opportunity to make a significant difference in optimizing operations and achieving business objectives. Embrace the unique challenges and opportunities presented in this dynamic environment to drive continuous improvement and support the company's mission towards excellence.
What You´ll Do
What You´ll Do
- Deliver accurate data for the daily and monthly deliverables in accordance with the Service Level Agreement
- Support projects related to operations, evaluates process improvement opportunities, and ensures update of process documentations
- Communicate with stakeholder for inquiries related to specific tasks; Create root cause analysis and provide solutions
- Handles and completes assigned tasks by specific Strategic Pillar
- Perform ad hoc tasks required by stakeholders or assigned by the supervisor
- Bachelor's Degree in Information Technology or Business Analytics related courses
- Minimum of three (3) years related work experience in Business Intelligence and Analytics; Background from a Shared Service or Multinational Working Environment is an advantage
- Knowledge in MS Excel, SAP, Macros/VBA, and with Finance background is a must; Preferably with knowledge in Power BI (for dashboard creation)
- Excellence English communication (verbal & written), analytical, and problem-solving skills
- Should be customer- and results oriented; Able to demonstrate meeting delivering critical time-based tasks
- Amenable to work on a mid-shift schedule (3:00 PM to 12:00 MN) and report on a hybrid work set-up in Ayala Avenue, Makati
- Flexible work scheme with flexible hours, hybrid and work from anywhere policies
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance