Program Manager

Tricentis is searching for a Program Manager to join our team and support cross-functional initiatives identified by and assigned to the Corporate PMO. The candidate for this role plans, organizes, oversees, and delivers cross-departmental program management and support for select projects through all aspects of the project lifecycle, from initiation through completion.

Responsibilities Include

• Manage the project process and deployment to ensure on time, quality delivery.
• Define the program (mission, vision, tenets), set objectives, analyze and report data, drive improvements that are quantifiable and measurable, and influence resource allocation for select projects.
• Build, verify, and manage schedules based on plans and business engagements. Build and manage work hours, budgets, and expenditures for the project plan and solicit feedback from stakeholders for select projects.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members. Ensure notation and communication of action items and update project plans accordingly.
• Actively participate in requirements gathering and collaborate with project-related cross-functional teams on Sprint planning/retrospectives, design review, and pressure test proposals.
• Ensure projects adhere to frameworks and all documentation is appropriately maintained.
• Assist in removing project barriers and blockers.
• Ensure projects are completed efficiently and effectively including documentation, training, status updates, escalation paths, etc. Monitor KPIs to measure team performance and drive process improvement.
• Through effective cross-functional communication and collaboration with stakeholders across marketing, product, sales, post-sales, and other functions, provide a thorough understanding of customer needs and the impact on their business operations.
  
  

Qualifications

Must have:

• Strong communication skills to effectively liaise with both technical and non-technical staff; excellent interpersonal and organizational skills
• Strong project management skills with experience managing global project deployments; attention to detail and focus on quality
• Ability to independently problem-solve
• Ability to collaborate and support team members in a matrixed environment; ability to work independently and in a team setting
• Ability to navigate culture and politics across multiple functions
• Ability to work well under pressure; adaptable to change and evolving environments
• 2-5 years’ relevant experience running programs and projects
• Bachelor’s degree or equivalent combination of education and experience
  
  

Desired Skills

• Experience within the software industry and with SaaS technologies a plus.
• Proficient in MS Office Suite, O365