Full-Time Property Management Lead (OBM)

Overview

We are looking for a Property Manager (OBM) who will play a crucial role in ensuring the smooth and efficient operation of the company. The OBM will focus on key tasks that will enable the owner to step back from day-to-day operations. This role requires a strategic thinker with strong organisational skills capable of maintaining operational visibility and driving growth initiatives. The OBM will collaborate closely with sales, marketing, and backend teams to support the company's objectives and long-term vision.

About The Role

• Compensation: 2000 AUD/month (paid twice a month)
• Schedule: 40 hrs/week
• Availability: Start ASAP
  
  

Key Responsibilities

Operational Management

• Maintain visibility over property operations and identify challenges before they escalate.
• Ensure seamless transactions and minimise operational interruptions by implementing best practices across all departments.
• Work with the sales team to identify operational pain points and collaborate with international backend teams to provide the necessary support.
• Oversee administrative processes to ensure efficiency, including managing tasks, schedules, and email correspondence.
  
  

Reporting and Systems

• Implement structured monthly reporting for the operations team to improve process transparency and decision-making.
• Support the business owner by prioritising tasks and implementing systems that allow the company to transition from reactive to proactive management.
• Ensure all reports, data, and operational insights are accessible and understandable for the executive leadership team.
  
  

Strategic Initiatives

• Assist in marketing efforts to enhance brand visibility and client engagement, both for the company and individual agents.
• Assist in the development of a framework for financial management using Xero, including income projection, budgeting, and identifying potential areas of financial leakage.
• Support the setup of the new business by assisting with the franchise agreement, creating a comprehensive business plan, designing a marketing strategy, and developing a recruitment model to support growth.
  
  

Qualifications

• Proven experience in business management, operations, or a similar role.
• Minimum 5+ years experience as a Virtual Assistant is an advantage
• Exceptional organisational and time-management skills, with the ability to manage day-to-day operations and multiple projects.
• Strong communication and collaboration skills, especially in coordinating teams from various locations
• Knowledge of PropertyMe, Xero and Outlook is a must
• Knowledge of Inspect Real Estate, Trello and AgentBox is an advantage
• Knowledge of marketing strategies and brand-building initiatives is an advantage.
  
  

Personal Attributes

• Proactive: Able to anticipate challenges and implement solutions before problems arise.
• Strategic Thinker: Capable of balancing operational oversight with long-term strategic planning.
• Detail-Oriented: Attentive to the small details that ensure operational efficiency and financial accuracy.
• Team Player: Skilled at fostering collaboration across teams and ensuring smooth communication across departments.