BPO Recruiter

Lead High-Impact Recruitment in a Fast-Paced, International Work Environment

At Emapta, we don’t just offer jobs—we create careers that thrive. As a premier outsourcing partner, we connect top-tier talent with international clients, providing a global career experience without leaving home. With 15+ years of industry expertise, we’ve built a culture of excellence, collaboration, and innovation, ensuring that every professional who joins us enjoys career stability, competitive benefits, and limitless growth opportunities. Whether you’re a tech innovator, creative strategist, or business leader, you’ll find a place to shine at Emapta. Join a company that puts people first—because your success is our success.

Join the Team as a BPO Recruiter!

Be part of our client’s team as a BPO Recruiter, where you will play a key role in sourcing and hiring top talent for global businesses. You’ll drive end-to-end recruitment, collaborate with stakeholders, and execute talent strategies that bring the best candidates onboard. If you thrive in fast-paced, dynamic environments, this role is for you!

What You Need to Know

Employment Type: Full-Time

Shift: Monday - Friday (Flexible Schedule)

Work Setup: Hybrid (Ortigas)

Perks & Benefits You’ll Love

• HMO coverage with free dependent upon regularization
• Competitive Salary Package
• Hybrid work arrangement
• Prime office location (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Are You the Perfect Fit?

• Bachelor’s degree in Human Resources, Business Administration, Marketing, Psychology, or a related field.
• 5+ years of experience in end-to-end recruitment and talent acquisition.
• Strong focus on volume hiring in BPO, offshore staffing, or shared services.
• Experience working with global clients
• Proficiency in Microsoft Office Suite
• Competency in database management and record-keeping
• Working knowledge of recruitment processes and workflows
• Experience with applicant tracking systems
• Excellent interpersonal, oral, and written communication skills
• Unrelenting work ethic and passion for recruiting and producing results
• Extreme attention to detail
• Proven ability to employ proactive recruiting strategies
• Strong business acumen and critical thinking skills

What You’ll Be Doing

Recruitment Expertise

• Support all business units in recruitment and selection processes.
• Plan selection procedures, including identifying key competencies for assessment and determining evaluation methods.
• Act as the focal point for assigned job vacancies across multiple client accounts.
• Assist in developing job requisitions and descriptions.
• Acquire a thorough understanding of job requisitions and descriptions to identify required competencies, skills, and knowledge for successful applicants.
• Maintain knowledge of the number of resumes needed for open positions.
• Partner with hiring teams to build effective sourcing, assessment, and closing strategies.
• Engage candidates through screenings and communicate job requirements for various skill and experience levels.
• Maintain accuracy in the recruitment pipeline platform and generate insightful recruitment reports.
• Handle the end-to-end recruitment and selection process, including data analytics for acquiring top talent.
• Execute core recruitment functions, including interviews, testing, character reference checks, salary offers, and report generation.
• Use Behavioral-Based Interview techniques for screening and qualifying applicants.
• Create Behavioral-Based Interviewing and pre-screening questions.
• Complete skill and/or personality assessments.
• Analyze information provided on employment applications.
• Work with Hiring Managers to make offer recommendations and close on selected candidates.
• Present offers and conduct negotiations with candidates.
• Participate in onboarding tasks, including offer letter submissions and final paperwork completion.

ATS Management

• Enter and maintain candidate information in the applicant tracking system daily.
• Generate recruitment metric reports manually and using the applicant tracking system.
• Create, file, and maintain a filing system for resumes, applications, and miscellaneous paperwork.
• Convert resumes and maintain application records.

Sourcing Strategies

• Document research methods for sharing with other recruitment team members.
• Train the recruitment team on new internet sites, blogs, RSS feeds, networking groups, and sites like LinkedIn.
• Develop an ongoing and diverse candidate pipeline using research, networking, and database mining.
• Manage referral sources.
• Use a variety of technical tools to identify and attract a highly qualified pool of candidates.

Stakeholder Management

• Act as a consultant to stakeholders on recruitment requirements, movements, and related concerns.
• Handle recruitment planning, develop action plans and targets, and suggest effective sourcing strategies for client departments.
• Provide educational opportunities to managers on the selection process as needed.
• Establish proactive and open communication channels with hiring managers, candidates, internal teams, and external partners.
• Actively involve stakeholders by seeking input, providing updates, and addressing feedback for a collaborative talent acquisition experience.
• Provide Hiring Managers with updates and summaries of recruiting progress and activity.
• Work with Hiring Managers to determine best-fit candidates, coordinate interviews, receive timely feedback, and present/manage offers.
• Conduct recruitment-related meetings as needed.

Effective Communication

• Practice effective communication daily, ensuring accurate verbal and written correspondence through available channels.
• Respond to all queries from internal and external stakeholders with accurate information.

Privacy and Confidentiality

• Ensure compliance with guidelines, protocols, and legal requirements related to safeguarding organizational information and data privacy.
• Maintain confidentiality of private information handled at all times.

Other Duties

• Perform any administrative or non-administrative duties as assigned by the Company’s representatives through direct written orders or verbal assignments.

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!