Business Process Associate
Salary undisclosed
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JOB QUALIFICATIONS:
-Bachelor's degree in Industrial Engineering or any equivalent management courses.
-Candidates with experience in business process management are preferred, but fresh graduates may also be considered.
-With Six Sigma Certification is an advantage
-Excellent communication and interpersonal skills, with a customer-focused approach
-With analytical and process optimization and automation skills
-Excellent problem-solving and decision-making abilities, especially in handling escalated issues
-Ability to manage multiple priorities and work in a fast-paced environment
-Proficient in Microsoft Office applications (e.g. MS Teams, Word, Excel, Visio)
-Proficient in using visual presentation applications such as PowerPoint, Canva, or any video/photo editing software.
JOB DESCRIPTION:
-Create and maintain up-to-date documentation of all business processes, including process flow diagrams, SOPs, and policies.
-Coordinate and communicate cross-departmentally to ensure smooth implementation and understanding of Policies and Procedures (PNP) changes.
-Provides comprehensive support to the Business Process Supervisor in managing and optimizing business processes and ensuring adherence to quality standards.
-Conducts internal quality audits to ensure compliance with the Quality Management System (QMS), reporting the findings, and ensuring corrective actions are implemented.
-Collect and maintain the Business Process Documentation (BPD) monitoring system for accurate and effective reporting.
-Ensure the Document Management System (DMS) is regularly updated and accurately reflects current business processes and documentation.
-Analyze existing processes to identify inefficiencies and implement improvements that enhance overall effectiveness and efficiency.
-Ensure the standardized and up-to-date usage of all the forms and templates across the organization.
-Develop infographics, videos, and other visual methodologies to present documented processes in a clear and accessible manner for stakeholders.
Others:
-Serves as the overall Document Controller.
Performs other related duties that may be assigned to which will be necessary for the Business Process Department.
-Bachelor's degree in Industrial Engineering or any equivalent management courses.
-Candidates with experience in business process management are preferred, but fresh graduates may also be considered.
-With Six Sigma Certification is an advantage
-Excellent communication and interpersonal skills, with a customer-focused approach
-With analytical and process optimization and automation skills
-Excellent problem-solving and decision-making abilities, especially in handling escalated issues
-Ability to manage multiple priorities and work in a fast-paced environment
-Proficient in Microsoft Office applications (e.g. MS Teams, Word, Excel, Visio)
-Proficient in using visual presentation applications such as PowerPoint, Canva, or any video/photo editing software.
JOB DESCRIPTION:
-Create and maintain up-to-date documentation of all business processes, including process flow diagrams, SOPs, and policies.
-Coordinate and communicate cross-departmentally to ensure smooth implementation and understanding of Policies and Procedures (PNP) changes.
-Provides comprehensive support to the Business Process Supervisor in managing and optimizing business processes and ensuring adherence to quality standards.
-Conducts internal quality audits to ensure compliance with the Quality Management System (QMS), reporting the findings, and ensuring corrective actions are implemented.
-Collect and maintain the Business Process Documentation (BPD) monitoring system for accurate and effective reporting.
-Ensure the Document Management System (DMS) is regularly updated and accurately reflects current business processes and documentation.
-Analyze existing processes to identify inefficiencies and implement improvements that enhance overall effectiveness and efficiency.
-Ensure the standardized and up-to-date usage of all the forms and templates across the organization.
-Develop infographics, videos, and other visual methodologies to present documented processes in a clear and accessible manner for stakeholders.
Others:
-Serves as the overall Document Controller.
Performs other related duties that may be assigned to which will be necessary for the Business Process Department.