Duties and Responsibilities:
1. Invoice Preparation and Distribution:
Generate and issue invoices to customers for goods and services provided.
Ensure invoices are accurate, complete, and delivered on time.
2. Payment Tracking:
Monitor and track incoming payments.
Record payments in the accounting system and ensure they are applied correctly to the respective accounts.
3. Customer Account Management:
Maintain and update customer account information.
Handle account discrepancies by investigating and resolving payment issues.
Reconcile customer accounts and manage any outstanding balances.
4. Collections:
Follow up on overdue accounts by sending reminders and contacting customers.
Work with customers to resolve payment issues and negotiate payment plans if necessary.
Escalate delinquent accounts to management or a collections agency when required.
5. Reporting:
Prepare regular reports on accounts receivable status, including aging reports, cash flow forecasts, and collections activity.
Assist in the preparation of monthly, quarterly, and annual financial statements.
6. Reconciliation:
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Assist in month-end and year-end closing procedures.
7. Customer Service:
Provide support to customers regarding their billing inquiries and account status.
Address any questions or concerns related to invoices, payments, and account balances.
8. Compliance and Documentation:
Ensure compliance with company policies, accounting regulations, and financial standards.
Maintain accurate and organized records of all transactions, invoices, and correspondence with customers.
9. Collaboration:
Work closely with the Sales, Finance, and Customer Service teams to resolve billing issues and improve processes.
Communicate effectively with other departments to ensure accurate and timely recording of transactions.
10. Process Improvement:
Identify opportunities for improving the accounts receivable process to enhance efficiency and reduce errors.
Qualifications:
- At least 1 year experience
- Can work onsite in Makati City