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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Major Incident Manager

Salary undisclosed
Checking job availability...
Original
Simplified

We are looking for an experienced Incident Manager to lead the incident response process in a dynamic environment. You will coordinate major incidents, communicate with stakeholders, and drive process improvements to ensure timely resolution of IT service interruptions. Strong leadership, communication, and problem-solving skills are essential.



Key Responsibilitie

s:
Incident Managemen

  • t :Provide support to the incident management team, ensuring efficient and effective resolution of IT inciden
  • ts.Ensure adherence to Standard Operating Procedures (SOPs) for incident restorati
  • on.Manage all incident management activities during your shift, preparing shift turnover and recap reports to ensure continui

ty.Communication & Stakeholder Coordinati

  • on:Maintain communication with IT and business stakeholders, ensuring smooth information sharing and collaboration during inciden
  • ts.Coordinate updates with Client Global IT stakeholders, providing timely incident reports and status updat
  • es.Act as the point of contact for user communications regarding impacted servic

es.Major Incident Manageme

  • nt:Validate and escalate incidents as major incidents, following the agreed proce
  • ss.Coordinate senior management communication and involve the required support teams for faster resoluti
  • on.Set up and manage conference calls for major incidents and ensure coordination with technical teams for quick resoluti

on.Post-Incident Review & Improvemen

  • ts:Conduct post-incident analysis, documenting the root cause and preventive actio
  • ns.Identify and implement improvements in the incident management process to drive continuous efficien

cy.Process Adherence & Reporti

  • ng:Ensure compliance with ITIL best practices for incident and change manageme
  • nt.Monitor SLAs and KPIs, ensuring performance metrics are consistently m

et.
Qualificati

  • ons:
    At least 5 years of experience in Incident Manage
  • ment.Hands-on experience with ServiceNow and incident management ticketing t
  • ools.Proficient in Excel, Word, PowerPoint, and MS V
  • isio.Strong analytical and problem-solving sk
  • ills.Proven experience in improving customer experience through effective incident manage
  • ment.Excellent communication, presentation, and relationship management sk
  • ills.High organizational skills and ability to manage multiple incidents efficie

ntly.
Technical S

  • kills:
    In-depth knowledge of ITIL Incident and Change Management pro
  • cesses.Experience with SLAs, KPIs, and change management
  • tools.Knowledge of multiple IT platforms, enabling effective diagnosis and reso

lution.
Nice

  • to Have:
    ITIL certification (a
dvanced).