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This is a full-time Team Lead role located on-site in Pampanga. The Team Lead will be responsible for managing a team of Account Executives and overseeing day-to-day operations to ensure that projects are completed efficiently and effectively. The Team Lead will provide leadership and guidance to their team, ensure that projects are completed on time, and liaise with clients to ensure their needs are being met.
Key Responsibilities
Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at [email protected]
Key Responsibilities
- Oversee all teams within the client portfolio to ensure tasks are performed on time and accurately.
- Ensure the team are an extension of the client facing teams and that they understand what we are trying to achieve together.
- Maintain clear and concise lines of communication
- Oversee research to ensure we have sufficient cover for holidays and sickness
- Weekly report to the RAD
- Attend meetings with the team as and when necessary
- Ensure accuracy of information and correctness of quotation calculations.
- Create briefs using the Company’s Connect System.
- Process orders in the system as needed.
- Follow up with suppliers to ensure timely and complete pricing.
- Complete and upload necessary client documentation into the system.
- Take orders through the Company’s Connect System, ensuring all relevant documentation (Client PO, SAP, and other documents) are uploaded correctly and fully.
- Maintain accurate and legible customer files and records.
- Assist with preparing client management information reports, documentation, and WIP logs as needed.
- Manage incoming purchase orders and update the shared PO tracker.
- Assist with onboarding new suppliers in accordance with the Company’s procurement procedures.
- Strong team-oriented attitude.
- Excellent oral and written communication skills.
- Superior organizational skills.
- Proactive approach to project management.
- Keen attention to detail with an understanding of budget constraints.
- Ability to work under pressure while maintaining composure.
- Personable and professional demeanor to build client rapport.
- Excellent proficiency in MS Office, PowerPoint and Excel
- Strong problem-solving abilities.
- Enthusiastic and passionate attitude.
- Good time-management skills.
- Fluent English speaker
- At least 1 year experience as a Team Lead or Supervisor
- Experience in project management
- Demonstrated leadership and team management skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite and project management software (SAP)
- Ability to work effectively in a fast-paced, deadline-driven environment
- Bachelor's degree in Marketing, Communications, Business
- Administration, or related field
Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at [email protected]