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Jobs or company...

Senior Credit Collections Analyst (US)

Salary undisclosed
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Job Title: Senior Collections Analyst (US)

Job Overview:

The Collections Analyst role will play a critical role in managing the accounts receivable processes and ensuring timely recovery of outstanding balances. He/she will be responsible for handling business-to-business collections, performing root cause analysis, and conducting reconciliations to resolve discrepancies. The role will have experience and be responsible for vendor payment portals such as Ariba and Coupa.

Work Schedule:

  • 5:00 AM – 2:00 PM | Monday to Friday

Work Specific Setup and Location

  • Hybrid | One Ayala, Makati City (Required to report onsite during monthly/quarterly meetings and when required by the client/manager)

What you’ll be doing:

  • Business-to-Business Collections: Effectively manage inbound/outbound correspondence and phone calls to collect outstanding accounts receivable balances.
  • Root Cause Analysis: Identify underlying issues causing payment delays and develop actionable solutions to mitigate these challenges.
  • Account Reconciliation: Conduct thorough reconciliations to resolve account discrepancies and ensure accuracy in billing
  • Team Support: Undertake additional duties as assigned to support the billing and collections team and contribute to overall departmental goals.
  • Accounting Software Utilization: Leverage Workday and AR/Collections software systems to track and manage accounts receivable.
  • Accounts Receivable Management: Manage an assigned A/R portfolio to ensure recovery of outstanding payments and identify any potential bad debt to reduce aged AR in a timely fashion. Active follow-up, document your collection activities and consistently deliver on collections and AR Aging metrics as assigned.
  • Collection Process Implementation: Adherence to efficient and effective collection strategies to expedite payment recovery and maximize cash flow.
  • Commercial Collections: Handle collections for commercial accounts, striving for maximum recovery while maintaining positive client relationships.

What will make you a great fit:

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • Minimum of 3-5 years of experience in accounts receivable and collections, preferably in the IT software industry.
  • Proficient in accounting software systems (e.g., Salesforce (CRM), WorkDay (ERP), and Microsoft Office Suite.
  • Strong understanding of billing functions and collection processes, with experience in commercial collections.
  • Proven ability to analyze root causes and develop effective solutions.
  • Excellent verbal and written communication skills, with the ability to interact professionally with clients and internal teams.
  • Strong attention to detail with a commitment to accuracy and quality in all tasks.

What D&V Philippines can offer you:

D&V Philippines is a place where you can build and grow your career because we invest in your training and development. You’ll be a key player in our mission to deliver high-quality, cost-effective finance and accounting services for CFOs and professional services firms in Australia, Asia-Pacific, Europe, the United States, and the United Kingdom.

You’ll also get to enjoy these perks on top of the essential employee benefits:

  • Competitive salary with non-taxable allowances
  • Complete work set-up provided
  • Health and wellness benefits
  • Vacation and sick leave credits
  • Yearly company and employee performance bonuses
  • Free meal during office days
  • Parent-friendly office
  • Training and certifications
  • CPD Training Assistance and PRC license renewal reimbursement
  • Year-round employee engagement activities.