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Job Description
- Provides regular updates to stakeholders and management on major incidents
- Regular reporting of Incidents Insights and Statistics (Weekly and Monthly) to the team and Mancom
- Issues formal Incident Report to stakeholders, service/system owners, business/ operations and system users.
- Leads identification of “RCA” affecting service levels and coordinates resolution of the identified problem.
- Manages the incident reviews to analyze incidents, identify and review action items to prevent
About UnionBank of the Philippines
Size | More than 250 |
Industry | Investment Banking & Brokerage |
Location | Philippines |
Founded | 16 August 1968 |