About Barhead
At Barhead, our specialised consultants focus on delivering business solutions, leveraging Microsoft’s Technology Stack. We believe that it is a combination of people, technology, and business drivers that underpin the most successful implementations.
As a leading Microsoft Business Applications partner with global cross industry expertise, we cover the diverse product offerings from Microsoft and the broader ecosystem, supporting our clients to modernise their systems and processes. Our collaborative client engagement model centred on business outcomes enables us to deliver the most innovative use of technology.
Our consulting expertise and offerings span the entire Microsoft stack – Office 365, Dynamics 365 and Azure, anchored around a business solution. We cover Dynamics 365 applications (Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain Management, Project Service Automation, Artificial Intelligence, Customer Insights), and Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agents).
Our expertise extends to independent software vendor (ISV) product development, utilising Microsoft’s Power Platform. We are one of nine certified Microsoft Business Applications ISV Development Centre organisations in the world.
Responsibilities:
- Overall management of specific client engagements, including the day-to-day management of all resources assigned to the project and the management of the client relationship at the project level.
- End-to-end Project Management responsibilities including development and management of project plans, issue management, change control management, resource management, knowledge transfer, publishing recurring status reports, overseeing the creation and sign-off of deliverables.
- Oversee the assessment, discovery, design, configuration, training and deployment of service engagements for our clients
- Define and manage overall project goals and success criteria, and work with customers on the definition and execution of overall project plan
- Manage customer expectations and ensure customer satisfaction
- Support pre-sales activities which includes but are not limited to participating in sales calls, addressing RFPs and preparation of proposal estimates/POC/demo
- Review and approve project team’s time and expense reports
- Periodically report to management team on targets, status of projects, resource requirements
- Coordinate with operations team on administrative requirements (eg invoicing, procurement, etc)
- Provide leadership and mentoring to project team members and conduct performance reviews as applicable
Qualifications:
- At least 5 years’ experience working in a consulting organization or environment
- At least 5 years of software implementation and/or system deployment project management experience
- Strong presentation skills, excellent written, and verbal communication skills
- Experience in working in a global environment, delivering service to global clients
- Experience working with enterprise-wide implementation projects
- Experience in CRM / SaaS implementations is a plus
- Bachelor's degree or equivalent, preferably in Computer Science/IT/Business Management
- Experience working in an IT consulting organization or environment
- Experience with different project methodologies (Agile, waterfall, et al.)