Key Accounts Officer
Company Description
The Primer Group of Companies, established in the Philippines in 1985, aims to be the leader in delivering superior customer experiences through the retail and distribution of premium consumer brands in various industries. With over 150 premium brands and 450 free-standing stores worldwide, the company is aggressively expanding its global distribution and innovation. Headquartered in Manila, the Primer Group employs over 3,500 individuals and has a strong presence in multiple countries.
Role Description
The Account Officer is in charge of the Primer brand store's day to day operations to improve overall store performance and key metrics. and plays a critical role in internal or cross functional coordination. The role is in charge of establishing good working relationships so the projects and strategies are executed seamlessly and in a timely manner.
Qualifications
- Supports the execution of key brand and campaign initiatives and ensures all deliverables are complete and tracked to ensure on time completion.
- Responsible for day to day operational support on sales, platform and project management.
- Provides administrative support in the execution of digital strategies to achieve overall business objectives
- Implement plans and ensure seamless execution, completeness and timeliness. Review and monitor daily performance against targets.
- Work closely with the clients and internal teams to ensure accurate and timely submission of documents, templates, feeds, reports or updates needed for the completion of the project
- Increase account growth by making the most of campaign involvement and making sure that the campaigns are executed strategically and on time.
- Maintain basic knowledge of customer behavior and other metrics to determine Monitor day to day operations and report any store issues immediately to avoid unnecessary complaints
- Perform analysis to identify account problems, make suggestions, and carry out as needed
- Create a good working relationship between cross functional departments and internal teams.