Process Improvement Officer
Salary undisclosed
Checking job availability...
Original
Simplified
Job Purpose
Responsible for analyzing, developing, and implementing strategies to improve business processes and enhance operational efficiency. This entails working closely with various departments to identify areas of inefficiency, propose solutions, and ensure successful execution of process improvement initiatives.
Responsibilities
- Analyze current business processes and workflows to identify inefficiencies and areas for improvement.
- Develop process improvement plans and collaborate with different teams to gain insights, coordinate execution and integration of new processes.
- Lead the implementation of approved process improvement initiatives.
- Coordinate with the digital transformation officer on the sourcing, development, execution and implementation of digital transformation initiatives.
- Track the performance of implemented changes to ensure effectiveness.
- Prepare and present reports on process improvement initiatives and outcomes.
- Conduct training and support to employees on new processes and automations.
- Foster a culture of continuous improvement within the organization. Stay updated on industry trends and best practices to identify new opportunities for process enhancement.
Qualifications
- Education: Bachelor’s degree in Business Administration, Operations Management, or related field. Certification in process improvement is a plus.
- Experience: 4-6 years’ experience in process improvement, business analysis, or similar role.
- Knowledge: Proficiency in process improvement methodologies such as Lean or Six Sigma.
- Skills: Strong project management skills with the ability to oversee multiple initiatives concurrently. Outstanding communication and interpersonal abilities. Strong analytical and organizational skills, with a keen attention to detail.
- Personality: Energetic and strong-willed.