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Account Specialist

Salary undisclosed

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Project Facilitation

  • Coordinate project activities and ensure alignment between the project team and the client.
  • Ensure project milestones are clearly defined and communicated to stakeholders.

Client Communication

  • Act as the primary point of contact for client questions and clarifications.
  • Respond to client inquiries promptly and escalate unresolved issues when necessary.

Task Management

  • Assign tasks to team members and track their progress.
  • Monitor task dependencies and adjust schedules as needed to prevent delays.

Documentation

  • Maintain project documentation, including project plans, meeting minutes, and progress reports.
  • Ensure documentation is stored securely and easily accessible to the team.

Risk Management

  • Identify potential risks and escalate issues when necessary.
  • Develop mitigation strategies to reduce the impact of identified risks.

Meeting Facilitation

  • Schedule and facilitate project meetings to keep the team aligned.
  • Prepare meeting agendas and follow up on action items to ensure accountability.

Process Improvement

  • Identify areas for process improvement to enhance project efficiency.
  • Implement feedback loops to continuously refine project workflows.

Status Reporting

  • Provide regular project status updates to stakeholders to ensure transparency and accountability.
  • Create visual dashboards to summarize project progress for stakeholders.

Minimum Qualifications

  • Bachelor’s degree in Business Administration, Project Management, or a related field.
  • At least 1 year of experience in project coordination or a similar role.
  • Proficiency in project management tools (e.g., ClickUp, MS Project, Asana, Trello).
  • Strong written and verbal communication skills.
  • Ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving capabilities.
  • Demonstrated ability to work in a team, adaptability to changing environments, and a positive attitude.
Project Facilitation

  • Coordinate project activities and ensure alignment between the project team and the client.
  • Ensure project milestones are clearly defined and communicated to stakeholders.

Client Communication

  • Act as the primary point of contact for client questions and clarifications.
  • Respond to client inquiries promptly and escalate unresolved issues when necessary.

Task Management

  • Assign tasks to team members and track their progress.
  • Monitor task dependencies and adjust schedules as needed to prevent delays.

Documentation

  • Maintain project documentation, including project plans, meeting minutes, and progress reports.
  • Ensure documentation is stored securely and easily accessible to the team.

Risk Management

  • Identify potential risks and escalate issues when necessary.
  • Develop mitigation strategies to reduce the impact of identified risks.

Meeting Facilitation

  • Schedule and facilitate project meetings to keep the team aligned.
  • Prepare meeting agendas and follow up on action items to ensure accountability.

Process Improvement

  • Identify areas for process improvement to enhance project efficiency.
  • Implement feedback loops to continuously refine project workflows.

Status Reporting

  • Provide regular project status updates to stakeholders to ensure transparency and accountability.
  • Create visual dashboards to summarize project progress for stakeholders.

Minimum Qualifications

  • Bachelor’s degree in Business Administration, Project Management, or a related field.
  • At least 1 year of experience in project coordination or a similar role.
  • Proficiency in project management tools (e.g., ClickUp, MS Project, Asana, Trello).
  • Strong written and verbal communication skills.
  • Ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving capabilities.
  • Demonstrated ability to work in a team, adaptability to changing environments, and a positive attitude.